Assistant Manager, Graduate Studies

4 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

The incumbent will oversee and manage the operational aspects of the MSc in Actuarial, Climate and Risk Analytics (MACR) programme by ensuring effective implementation of academic, administrative, and operational processes in accordance with the University's policies and guidelines. He or she will also assist in the support of the MSc Finance (MSF) programme.

Key Accountabilities and Responsibilities:
  • To strive towards providing positive, enriching, and memorable academic and social experiences for students through carrying out the operational, administrative aspects of the programmes with integrity, professionalism, and a collaborative mindset.
  • Work with Suite Lead and Academic Director of the MACR Programme on periodic curriculum review and timetabling for each trimester of the programme.
  • Oversee the planning, scheduling, and execution of orientation activities for the programmes, including procurement of orientation items, refreshments, preparation classes and materials, workshops, and teambuilding events. To work with other GS programmes to ensure cost effectiveness.
  • Ensure budget is well-managed with prudent spending.
  • Prepare related approvals and administration tasks for instructors.
  • Provide timely dissemination of course information, materials, and programme announcements to students and booking of venues.
  • Provide faculty support in terms of preparation of course materials, class attendance lists, logistics for lessons, and other general administrative support.
  • Provide academic advising to students in planning their courses and prerequisite requirements for graduation.
  • Perform 100% accurate, error-free course registration for students and submit the data to internal departments.
  • Monitor closely each student's academic progression such as to ensure that students may complete all graduation requirements within the candidature period.
  • Plan, organise and oversees the various social and/or professional events organised for the students.
  • Comply with University's assessment and examination policies and ensure accuracy in student grades and records
  • Solicit feedback with regard to course and student experience
Requirements:
  • Bachelor's degree with 3-5 years of programme management experience in an IHL preferred.
  • Organised and meticulous with strong administrative skills.
  • Good understanding of budget management.
  • Driven and able to work well in a fast-paced environment under pressure and tight deadlines.
  • Able to gather data, compile information, and prepare reports.
  • Service oriented
  • Excellent command of written and spoken English with communication to international student cohort.
  • Able to prepare routine administrative paperwork.
  • Good team player who is self-motivated, resourceful, and flexible in adjusting and responding to changing priorities; and able to work independently.
  • Proficient in MS Office applications.
  • Growth mindset.
  • Able to work in a fast-paced environment.
  • Patient and empathetic
  • Occasional evenings and weekends as required (Classes are conducted during weekends)


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