Business applications it executive

2 weeks ago


Singapore Hoya Lens Singapore Pte Ltd Full time

The Position We are looking for a Business Applications IT Executive to providetechnical assistance to our employees. In this role, your duties will includeensuring optimal use of our hardware and software technologies, enhancingsystem performance, and securing data. You will also be required to advise on IT equipment upgrades and handle IT related projects. Major Responsibilities IT Support ·Installing and configuring computer hardware,software, systems, networks, printers and scanners ·Monitoring and maintaining computer systems andnetworks ·Responding in a timely manner to service issuesand requests ·Providing technical support across the company(this may be in person or over the phone) ·Setting up accounts for new users ·Repairing and replacing equipment as necessary ·Troubleshoothardware and software issues ·Testing new technology ·Trainingend-users on hardware functionality and software programs. Project Management·Coordinate with stakeholders and externalvendors engaged in the project ·Develop and maintain detailed project plans ·Manage project deliverables in line with theproject plan ·Record and manage project issues and escalatewhere necessary ·Resolve cross-functional issues at project level ·Manage project scope and change control andescalate issues where necessary ·Monitor project progress and performance andprovide progress updates to all stake holders ·Manage project evaluation and disseminationactivities ·Work closely with users to ensure project meetsbusiness needs ·Definition and management of the User Acceptance Testing program ·Identify user training needs, devise, and manageuser training programs Business Applications & Software ·Assist and support in the maintenance ofbusiness applications and software ·Manage in the implementation and roll outprocess for both internal (regional and local team) and external (customers)parties ·Develop materials and training programsrequirements for the applications and software ·Support both internal and external parties forsolving trouble-related issues ·Conduct internal and external working andtraining as and when required ·Travel to external parties’ sites to providetraining and application support Qualifications ·Education: Diploma in Information Technology ·Experience: 1-2 years of experience in similarrole ·Other Skills ·A technical, logical thought process ·Problem-solving skills ·Communication skills ·Establish good working relationship withstakeholders ·Excellent organizational skill Summary of role requirements: Flexible hours available 1 year of relevant work experience required for this role Working rights required for this role Expected salary: $280 - $3,500 per month #J-18808-Ljbffr



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