Sales and operations manager
1 day ago
Who We Are Looking For?
Sales and Operations Manager (Supermarket)
Lead and manage a group of area/cluster managers to deliver business plan and KPIs within budget. To be accountable for overseeing the clusters of stores to ensure activities are effectively carried out. Administration aspects through co-ordination and correspondence with the respective HQ support departments to ensure effective communication and uniformity of instructions amongst all stores.
What Awaits You:
Involve in the analysis and forecast of market trends to assist stores to stay ahead of competition.
Participate in establishing and executing Company policies, procedures, promotions and guidelines to entail operational efficiency.
Provide clear direction, guidance and leadership to the Area/Cluster managers under his/her care.
Deliver strong effective communication regarding key KPIs either in written or verbal format.
Collaborate with support departments to ensure all corporate strategies, directives and promotions are effectively thought out before being implemented and executed with excellence at stores to achieve operations effectiveness.
Work closely with support departments to identify potential areas of concerns with regards to promotions executions and opportunities.
Train and develop team members in established techniques and skills, procedures and company policies to reach a higher level of efficiency.
Conduct routine supervision to ensure all corporate strategies and directives are implemented and well executed at the stores.
Involve in strategic planning in areas on store refits, new store opportunities as well as merchandise displays.
We Are Excited About You If You Have:
Tertiary education in Business Administration, retail operation management or related disciplines.
At least 5 years of experience in managing retail sales and operations of global retail brands.
Strong business acumen with aggressive sales and consumer approach to managing business and improving processes.
Strong analytic skills, resourceful, meticulous.
Excellent people management, communication and interpersonal skills.
Possess leadership qualities.
Resourceful with a positive attitude.
Confident with a high level of self-drive, integrity and professionalism.
Strong level of judgement.
Proficient in MS Office.
Sound knowledge in the retail industry, government regulations on consumers protection act etc.
Strategizing and planning skills.
Feedback skills.
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