Sales and Operations Manager
2 days ago
Working Location:
Wong Yiu Nam Medical Hall (51 Temple Street, Singapore 058596)
About Us:
Established in 1935, Wong Yiu Nam Medical Hall is a traditional Chinese medicine (TCM) provider in Singapore's Chinatown. With over 80 years of expertise, we are dedicated to offering high-quality herbs and TCM products to our community.
Position Overview:
We are seeking a dedicated
Operations Manager
to oversee and enhance the daily operations and sales of our medical hall. The ideal candidate will have a strong background in operations or sales, possess leadership capabilities, and be passionate about traditional Chinese medicine.
Key Responsibilities:
Oversee Sales and Operations:
Manage daily sales activities and ensure smooth operations of the medical hall.
Staff Management and Development:
Lead, train, and supervise staff to ensure excellent customer service and operational efficiency.
Inventory Management:
Monitor stock levels, manage inventory, and coordinate with HQ to ensure timely replenishment of products.
Customer Relationship Management:
Address customer inquiries and feedback, ensuring a high level of satisfaction and fostering long-term relationships.
Marketing and Promotions:
Develop marketing strategies and promotional activities to boost sales and increase brand exposure.
Requirements:
Minimum of 3 years in operations or sales, preferably within the retail or healthcare sector.
Willingness to work on weekends and public holidays as required.
Minimum of a Diploma in any field.
Ability to work independently with minimal supervision.
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