Centre Services and Administration

7 days ago


Singapore ST LUKE'S ELDERCARE LTD. Full time
Roles & Responsibilities

We are looking for a Centre Administrator for Hougang Region to join the team.

As a Centre Administrator, who is supervised by the Centre Manager, you are responsible for providing prompt, excellent and professional administrative, clerical and customer relations in order to ensure effective and efficient centre-based operations and services of St Luke's Eldercare Ltd, to both internal and external clients.

Responsibilities:

Customer Service. Serve as the primary point of contact for both clients and their next-of-kins (NOKs), ensuring a smooth and supportive care journey. Ensure all enquiries and feedback are addressed professionally and promptly. Guide clients through service options and referrals, ensuring that clients access the appropriate healthcare and support services. The goal is to foster a positive care experience for clients and NOKs during their time with SLEC. Service Administration. Supports client admissions and discharges, ensuring accurate updates to client records. Manage all billing and
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