Pre-sales technical support engineer
6 days ago
About the roleJoin UP Communications Pte Ltd as a Pre-Sales Technical Support Engineer. In this full-time role based in Macpherson, Central Region, you will be responsible for providing technical expertise and support to the sales team, ensuring successful pre-sales and post-sales engagements with customers.
What you'll be doing
Collaborate closely with the sales team to understand customer requirements and design tailored solutions.
Conduct product demonstrations and technical presentations to showcase the capabilities of UP Communications' offerings.
Provide in-depth technical support and guidance to customers throughout the sales cycle.
Assist in the preparation of proposals, quotes, and other sales-related materials.
Stay up-to-date with the latest industry trends, technologies, and competitive landscape.
Troubleshoot and resolve any technical issues that arise during the sales process.
Contribute to the continuous improvement of pre-sales processes and tools.
What we're looking for
A new entry-level role with no experience and hand-holding from senior team members in a pre-sales or technical support role within the Security, Information & Communication Technology industry.
Candidate must possess a recognized professional certificate or diploma in Engineering in i) Building Services Engineering ii) Technology (Building Services) iii) Technology (Building Services & Fire Safety) iv) Engineering (Building Services & Fire Safety) v) Green Building & Sustainability vi) Intelligent Building Technology.
Strong background in networking technologies, software applications, and IT infrastructure.
Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders.
Problem-solving mindset and the ability to quickly diagnose and resolve issues.
Collaborative team player with a customer-centric approach.
Proactive and self-motivated, with a keen interest in staying up-to-date with industry trends.
What we offerAt UP Communications, we are committed to fostering a supportive and inclusive work environment that empowers our employees to thrive. We offer competitive remuneration, opportunities for career development, and a range of benefits to support your overall well-being.
About usUP Communications is a leading provider of cutting-edge information and communication technology solutions. With a strong focus on innovation, we empower our clients to stay ahead of the curve and achieve their business objectives. Join our dynamic team and be a part of our continued growth and success.
Apply now for this exciting opportunity#J-18808-Ljbffr
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