Adecco Personnel Pte Ltd. | Regional Training Manager
5 days ago
To lead retail employee training & development, implementing regional strategies for consistent brand/customer experience across the stores.
Adecco is collaborating with a globally recognized lifestyle brand, known for its optimistic and feminine style. The company is on search of an experienced Regional Training Manager to join their dynamic team. The company is renowned for its commitment to excellence and stands as a leader in its field.
The Job:
Design, deploy, and refine global onboarding & training, aligning with retail management to boost sales, brand loyalty, and customer engagement.
Lead field training: new store openings, onboarding, coaching, workshops, elevating clienteling skills, and product expertise development.
Collaborate with retail management to analyze training needs, aligning with business priorities.
Continuously improve training through feedback, local initiatives, team development, and sales growth.
Conduct store visits for coaching, training, and performance enhancement.
Deliver training independently or with partners.
Analyze training data via reports and feedback surveys.
Maintain an updated training program database.
Partner with store leaders to improve Mystery Shopper results.
Inspire as a brand ambassador, motivating sales teams and building brand awareness.
Build cross-functional relationships to assess training needs and develop customer-centric solutions.
Lead workshops and content creation for the annual store leader conference.
The Talent:
Minimum of 5+ years of retail/luxury/FMCG training experience. Relevant certification is advantageous.
Proven field coaching experience is a plus.
Ability to travel within Southeast Asia.
Adaptable to fast-paced environments and change.
Excellent verbal and written communication; strong classroom facilitation skills across diverse audiences.
Passion for retail and deep fashion/luxury industry knowledge.
Self-motivated, independent, energetic, and possesses strong interpersonal skills.
Collaborative, open-minded, and skilled in cross-functional relationship building.
Strong project management skills; ability to manage multiple tasks with tight deadlines.
Flexible work schedule, including in-office, store visits, and occasional evening/weekend hours, with interstate travel.
Next Step:
Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
Apply through this application or send your resume to
in MS Word Copy. We'd love to hear from you
We regret that only shortlisted candidates will be notified.
Lorwene Guzman
Direct Line: 9232 2793
EA License No: 91C2918
Personnel Registration Number: R1104194
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