Associate Customer Success Manager
5 days ago
Associate Customer Success Manager - Thai Speaking Join to apply for the Associate Customer Success Manager - Thai Speaking role at DoiT Location: Our Associate Customer Success Manager will be an integral part of our global Customer and Product Success team. This role is based remotely in Singapore . Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity We are a team of Customer Success professionals who are skilled at working with customers and internal DoiT teams to solve challenging problems. We are committed to personal development and enjoy sharing our knowledge and experience. We work hands-on, side-by-side with our customers to educate, mentor, advise, and solve problems to make sure they are getting the most out of what our product and team have to offer. We are looking for an Associate Customer Success Manager to own a portfolio of customer accounts, operating as a partner and customer journey orchestrator for a high-volume portfolio of DoiT customers. The ideal candidate is a highly self-motivated and goal-oriented individual who is eager to leverage best-in-class Customer Success tooling and data-driven insights to promote retention through customer-realized value. This role is ideal for a CSM who is interested in operating at the intersection of cloud technology, financial operations, and customer impact. Responsibilities Own a portfolio of accounts, leveraging automated playbooks and workflows to help customers achieve value through all phases of the customer journey, including onboarding, adoption, value realization, renewal, and expansion Deliver one-to-many customer training and education sessions on the DoiT console. Host one-to-many office hours for customer Q&A Use customer insights surfaced through our Customer Success tooling to analyze customer sentiment and propensity for growth. Identify strategic customers for
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						Customer Success Associate
2 weeks ago
Singapore Qualtrics Full timeThe Qualtrics XM Platform is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without. Joining Qualtrics means becoming part of a team bold enough to...
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						Customer Success Associate
1 week ago
Singapore GRX Full time**Overview** We’re looking for a dedicated **Customer Success Associate** to ensure clients achieve their goals and have a seamless experience. Perfect for someone who enjoys problem-solving, relationship-building and supporting clients throughout their journey. **Responsibilities** - Serve as the primary point of contact for client inquiries - Assist...
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						Customer Success Manager
1 week ago
Singapore Glassbox Full timeSingapore - Customer Success - Full-time - Intermediate Glassbox is looking for a Customer Success Manager to join our Global Customer Success team in Singapore. We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. We are a hyper-growth...
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						Customer Success
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Singapore MEMOVE PTE. LTD. Full time**Job Title: Customer Success & Growth Associate**: **Salary**:$2,500/month - Performance-based bonuses may be offered after probation. _ **About Us**: MeMove is a for-profit social enterprise on a mission to make mobility and income opportunities more accessible for all. We empower low-income individuals with affordable financing for e-bikes and mobility...
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						Customer Success Manager
1 week ago
Singapore Glassbox Ltd. Full timeGlassbox is looking for a Customer Success Manager to join our Global Customer Success team in Singapore. We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. We are a hyper-growth scale-up that has most recently acquired a strong player in the...
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						Sg Customer Success Associate
3 days ago
Singapore inline Apps Full time**About the Job** We are seeking a Customer Success Associate who will play a key role in supporting our Customer Success Managers (CSMs) and delivering exceptional service to our clients. In this role, you will assist CSMs with their daily workflows, ensuring they can provide an enhanced experience to our customers. This position offers direct exposure to...
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						Customer Success Associate
1 week ago
Singapore essensys Full timeessensys is one of the fastest growing global proptech firms moving rapidly into our next stage of hypergrowth. Established in London in 2006, essensys was created to solve the complex operational, everyday challenges for flexible workspaces, the largest growing segment in the commercial office market. We believe the office environment of the past is no...
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						Customer Success Associate
3 days ago
Singapore Datadog Full timeAs a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You'll be an advocate for the customer internally and focus on providing a positive experience for a high volume...
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						Customer Success Associates
1 week ago
Singapore JANKOSOFT PTE. LTD. Full timeWhat we are looking for: **Responsibilities: - Provide first level user support to our client. - Onboard any new partners and provide solutions to customers with step-by-step guidance in the usage of the products and to resolve any user journey relating to the usage of the products. - Escalate unresolved queries to the next level of support. - Follow up with...
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Associate Customer Success Manager
6 days ago
Singapore ServiceNow Full time $80,000 - $240,000 per yearCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...