
Scam Allegation Specialist
7 days ago
Job Summary
This role requires a professional to serve as the primary point of contact for customers to manage scam allegations.
Key Responsibilities
- Investigate scam allegations thoroughly, ensuring a fair and objective assessment of the facts.
- Analyse evidence and documentation to identify patterns and trends, and provide recommendations based on findings.
Required Skills
- Minimum Bachelor's degree or equivalent required.
- Proven experience in related field such as Fraud Management or Complaint Handling, with successful track record of achieving results.
- Excellent communication and interpersonal skills, with ability to build strong relationships with colleagues, customers, and stakeholders.
- Effective problem-solving and documentation skills, with high degree of attention to detail, accuracy, and thoroughness.
Working Conditions
- Monday to Friday, 9am to 6pm.
- Raffles Place location.
Please ensure applications are no bigger than 1Mb.
We thank all applicants for their interest, but regret to inform that only shortlisted candidates will be notified.
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