
Scam Allegation Specialist
3 days ago
Customer Service Representative Job Opportunity
Job Description:We are seeking an experienced Customer Service Representative to join our team. As a key member of our customer assurance department, you will be responsible for managing scam allegations and leading thorough investigations into these claims.
Responsibilities include serving as the primary point of contact for customers, analysing evidence and documentation to identify patterns and trends, and providing well-reasoned recommendations based on your findings.
Required Skills and Qualifications:- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Knowledge of fraud investigation principles and practices
This is a 1-year contract position offering a competitive salary package and opportunities for professional growth and development.
Others:If you are a motivated and detail-oriented individual with a passion for customer service and fraud prevention, we encourage you to apply for this exciting opportunity.
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