Scam Management Officer

3 days ago


Singapore beBeeScamManagement Full time $4,000 - $6,000
Scam Management Officer

This role is responsible for managing customer scam allegations and leading investigations into reported scams.

Key Responsibilities:
  • Act as the main point of contact for managing customer scam allegations.
  • Lead fair, thorough, and timely investigations into reported scams.
  • Analyse evidence to identify patterns and trends, and provide clear, well-supported recommendations based on findings.
Required Skills and Qualifications:
  • Customer Service Skills
  • Ability to Multitask
  • Conflict Resolution Skills
  • Adaptability
  • Attention to Detail
  • Pressure
  • Customer Satisfaction
  • Evidence
  • Customer Service
  • People Management

We regret only shortlisted candidates will be contacted. Tell employers what skills you have: Customer Service, People Management, Conflict Resolution, Attention to Detail.



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