Senior Patient Service Associate
1 week ago
Senior Patient Service Associate (Ambulatory Surgery Ward)
Job ID: 8788
Job Function: Ancillary
To deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/patients, with the key aim of providing excellence, patient care and satisfaction.
Endoscopy and OT Listing
Ensure that the Operating Theatre and Endoscopy Centre Lists are arranged accordingly and efficiently.
Reminder calls and confirmation of procedural appointments with patients for all surgical areas.
Ensure that the daily scheduling of the various procedures is done in a timely and organized manner.
Able to provide financial counselling & Bowel Preparation instructions for Direct Access Patients.
Provide adequate information to patients with regards to their scheduled operation.
Assist in providing solutions and advice on enquiries for patients.
Provide adequate information to patients with regards to their scheduled operation.
Administrative Responsibilities
Assist in providing solutions and advice on enquiries for patients.
Work with other department stakeholders to ensure that the patient has a smooth journey with Alexandra Hospital for their procedure.
Upkeep Surgical Call Centre's readiness on downtime policies, with resources for downtime available in the clinic.
Participate in quality improvement projects and assume other responsibilities tasked by the clinic/nurse manager, service team leader and/or service executives.
Support supervisor in daily tasks, review and streamlining of work processes.
Qualifications
Candidate must possess at least “A” Levels/Diploma
Team player with good communication and interpersonal skills
Able to multitask and work in a fast-paced environment.
Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed.
When required, candidates should be comfortable with shift work.
This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.
If the role sounds interesting to you, please contact to understand more about the role. Please indicate the position that you are interested in the subject heading.
#J-18808-Ljbffr
-
Senior Patient Service Associate
2 weeks ago
Singapore QUANTUMSYS TECHNOLOGIES PTE. LTD. Full timeAs a Senior/ Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Responsibilities**: - Ensure overall décor and cleanliness in the clinic, and that daily...
-
Senior/ Patient Service Associate
5 days ago
Singapore People Profilers Full time**Job Description**: As a Senior/ Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Responsibilities** - Ensure overall décor and cleanliness in the clinic,...
-
Senior Patient Service Associate
2 weeks ago
Singapore beBeePatientCare Full time $35,000 - $45,000Job Title: Senior Patient Service Associate\helpers,">Job Description:The role of a Senior Patient Service Associate involves providing exceptional patient care and support in a fast-paced clinical environment. Key responsibilities include ensuring a high standard of service excellence, facilitating clinic operations, assisting doctors, and handling...
-
Patient Service Associate
2 weeks ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...
-
Patient Service Associate
2 weeks ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...
-
Senior Patient Service Associate
5 days ago
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeAs a Senior / Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Responsibilities**: Ensure overall décor and cleanliness in the clinic, and that daily...
-
Singapore Singapore General Hospital Full timeJoin to apply for the Senior Patient Service Associate, Patient Financial Services role at Singapore General Hospital . 1 day ago Be among the first 25 applicants. Job Description You will provide accurate and timely processing of bills and charges, deposits, as well as financial counseling to all SGH patients. Job Requirements Diploma in any discipline...
-
Senior Patient Service Associate
5 days ago
Singapore Institute of Mental Health Full time-Family Group: Ancillary The Senior Patient Service Associate (Assistant Supervisor/ Supervisor) assists the block and wards nursing supervisors to perform administrative cum operational duties, including leading and managing a team of Patient Service Associates (PSAs). - Orientates and precepts new PSAs - Supervises new and junior PSAs - Oversees PSAs'...
-
Singapore Sengkang General Hospital Full timeSenior Patient Service Associate, Business Office (Accounts Receivable)Join to apply for the Senior Patient Service Associate, Business Office (Accounts Receivable)role at Sengkang General Hospital Senior Patient Service Associate, Business Office (Accounts Receivable)3 days ago Be among the first 25 applicants Join to apply for the Senior Patient Service...
-
Senior/ Patient Service Associate, Pre-Operative
2 weeks ago
Singapore Sengkang General Hospital Full timeSenior/ Patient Service Associate, Pre-Operative & Admitting Services (Admissions Hotline & Counter) Join to apply for the Senior/ Patient Service Associate, Pre-Operative & Admitting Services (Admissions Hotline & Counter) role at Sengkang General Hospital . You will deliver professional customer service to ensure the smooth operation of the admission...
