Contact Centre Representative

Job Title: Contact Centre RepresentativeJob DescriptionWe are seeking a skilled Contact Centre Agent to handle a range of enquiries, requests and coordination with relevant departments to deliver exceptional guest services.Responsibilities include answering incoming calls and responding to guest enquiries in a timely and courteous manner, providing...

Job Title: Contact Centre Representative">We are seeking a highly skilled and dedicated Contact Centre Representative to manage customer interactions, resolve issues, and drive sales efforts.This role involves responding promptly and professionally to customer inquiries via phone and email, processing and monitoring incoming orders, and handling order...

Contact Centre Representative Job DescriptionAs a key member of our team, the Contact Centre Representative will be responsible for providing exceptional customer service via phone, email, or other digital channels. The ideal candidate will possess strong communication and interpersonal skills, with the ability to build rapport with customers and resolve...

About this role">Job SummaryWe are seeking a skilled and customer-focused individual to join our team as a Contact Centre Representative.In this role, you will be the primary point of contact for customers, handling their queries and concerns with professionalism and efficiency.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...

Job OverviewWe are seeking a skilled and customer-focused professional to join our team as a Contact Centre Representative. This role will be the first point of contact for our customers, providing exceptional service and ensuring their needs are met.The ideal candidate will have excellent communication skills, be able to multitask and work independently,...

You will be responsible for the following: Responsible to recruit, train, coach and lead contact centre representatives to ensure high satisfactory of customer service level at all time. Implement manpower planning in line with call volume and calling capacity. Schedule and roster contact centre team considering call arrival pattern and shrinkage. Resolving...

Job DescriptionWe are seeking an experienced and skilled professional to join our team as a Contact Centre Executive. In this role, you will be responsible for handling customer interactions via phone and/or emails within stipulated timeframe.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and effective manner.Cross-sell bank...

**Responsibilities**: - Manage day-to-day operations of the contact centre, ensuring efficient and effective handling of customer inquiries, complaints, and requests. - Develop and implement strategies to setup contact centre performance, including optimizing processes, workflows, and technology solutions. - Lead and motivate a team of customer service...

Looking for a challenging role that will put your communication skills to the test? We are seeking an experienced and enthusiastic Contact Centre Agent to join our team!About the Job:We are looking for someone who is passionate about providing exceptional customer service via phone, email, or other digital channels. As a Contact Centre Agent, you will be...

Job OpportunityThe Contract Centre Representative will work in a fast-paced environment, handling incoming calls and keying information into the system. This role requires excellent customer service skills, attention to detail, and ability to work well under pressure.Key Responsibilities:Attend to incoming calls in a professional and courteous manner.Key...