Payment Operations Specialist
6 days ago
Job Description:
Manage transaction processing for banking products (SWIFT/MEPS, ACH, deposits, loans, cards), ensuring accuracy and timeliness.
Handle customer inquiries, information requests, and non-STP issue resolutions.
Provide support with treasury settlements, fixed deposits, loan operations, and other operations tasks as needed.
Investigate and resolve reconciliation discrepancies.
Participate in payment-related projects, system enhancements, and industry testing. This includes liaising with multiple stakeholders, submitting requests, and executing test cases.
Draft, review, and update payment processing procedures.
Working knowledge of SWIFT and HVP product implementation.
Requirements:
At least 5 years of relevant working experience in SWIFT payment operations or similar.
Strong understanding of payment channels, regulations, and best practices.
Experience handling exceptional payment cases.
Familiarity with process improvement or operational transformation.
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