
Help Desk Associate
2 weeks ago
As a Help Desk Associate, you will be responsible for providing customer support through calls and emails.
Key Responsibilities:
- Respond to customer enquiries in a timely and professional manner
- Assist in routing digital forms and CRM cases to relevant teams
- Ensure compliance with regulatory standards
- Manage consent mailbox and replies
- Resolve queries related to workforce issues
Requirements:
- Proficiency in computer skills and MS Office
- Previous experience in administration or data entry is preferred
Benefits of the Role:
- A dynamic work environment with opportunities for growth
About This Opportunity:
- This role is ideal for individuals who are passionate about delivering excellent customer service and working in a team-oriented environment
Work with our organisation in a supportive and inclusive community where everyone has an equal opportunity to thrive.
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