Kyc expert, transfer agency and investor services

2 weeks ago

Singapore This Is An IT Support Group Full time

In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 18,000 employees and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships. Worldwide, BNP Paribas has a presence in 68 markets with more than 193,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. Asia Pacific is a key strategic region for BNP Paribas and it continues to develop its franchise in the region. BNP Paribas offers you an exciting career in an international business environment that is fast-paced, diverse and focuses on creating high-value relationships with our clients. We offer competitive salary and benefits, as well as a working environment where you’re valued as part of the team. The position of Assistant Vice President in BNP Paribas Hong Kong Investor Services Department is to perform as a client lead with a focus on high quality client service. The role requires the ability to address client and investor issues and concerns, day-to-day trades, static data updates, and reporting. In addition, contribute and/or lead ad hoc projects either for specific client initiative or for internal team strategic initiatives such as process improvement, system upgrades and enhancements. The role is a professional partner with clients, investors and all internal stakeholders. Written and spoken knowledge of Mandarin is an advantage for some of our key clients. DIRECT RESPONSIBILITIES Act as key point of contact for investors and clients. Ensure queries and requests from investor/client are dealt with in a timely and professional manner. Maintain and develop trust-based relationships with investors/clients. Partner with clients by providing professional advice and resolutions where required. Ensure a satisfactory and high level of service is delivered to investors/clients, and that the Client SLA’s are met. Manage and resolve issues relating to day-to-day trade processing and reporting; review junior’s work and take accountability of all assignments. Work closely with internal BNP Paribas teams both within the department but in other locations or with other departments to ensure cohesive client delivery. Act as an escalation point and deal with difficult issues not being handled by junior staff. Ensure delivery of work and services are in a controlled manner with strict compliance with BNP Paribas’ internal policies and procedures as well as fund document and external regulatory requirements. Lead and undertake special projects such as Annual FINRA / Regular AML Recertification and Annual FATCA/CRS Reporting. Represent the team in client, auditor and inter-department meetings. AML/CFT risk awareness and complete all identified mandatory training to ensure understanding of relevant/applicable Group policies (including but not limited to financial security related matters) and to escalate any irregularities where necessary. To also ensure that his/her team has completed and will adhere to the same. CONTRIBUTING RESPONSIBILITIES Make recommendations to the department head or other operation teams where improvement is needed for enhancing client satisfaction and delivery. Assist in training and coaching staff to enhance performance. Assist in new mandate pitching meeting and fund documentation review / fund structure discussion. Lead the implementation of system updates, new initiatives and systems and amendments to processes and procedures. Lead the team to complete the regular audit exercises including internal, risk and ISAE audits as well as fund audits and institutional investor audit confirmations. RISK AND COMPLIANCE Ensure the operating model in compliance with regulations, market infrastructure evolution and BNP Paribas internal control rules and meet compliance and regulatory obligations. CONDUCT Adhere to the Code of Conduct and act accordingly internally, when facing clients and providers. TECHNICAL & BEHAVIOR Able to collaborate with other team members and provide assistance in BAU and project. Being approachable by the junior staff for any inquiries, with a positive working attitude and mindset setting role model to the teams. Able to contribute on any business change and assist to drive the change. Possess the required level of conduct that is promoted by the organization. #J-18808-Ljbffr

  • KYC Expert, Transfer agency and Investor Services

    3 days ago

    Singapore BNP Paribas Full time

    In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 18,000 employees* and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a...

  • KYC Expert, Transfer agency and Investor Services

    3 weeks ago

    Singapore BNP Paribas Full time

    In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 18,000 employees* and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a...

  • Operations Associate

    3 weeks ago

    Singapore SS&C Technologies Holdings Full time

    Job OverviewThe role of Operations Associate in SS&C's Singapore office is to provide transfer agency services to clients, covering various functions including registration, AML/KYC, dealing services, settlements, reconciliations, and client support.This position is focused on a range of products with a portfolio consisting of:A unit registry platform for...

  • Strategic Client Servicing Director for Investor Operations

    3 weeks ago

    Singapore MUFG Investor Services Full time

    MUFG Investor Services is an esteemed financial institution offering a comprehensive compensation package to its employees, including base salary, group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays, and assistance towards gym memberships.We are seeking a highly skilled Strategic Client Servicing...

  • Global Operations Director for Investor Services

    2 weeks ago

    Singapore MUFG Investor Services Full time

    At MUFG Investor Services, we offer a competitive salary of $120,000 - $180,000 per annum.We are seeking a highly experienced and skilled Senior Associate Director to lead our Investor Operations team. The ideal candidate will have a strong background in managing deliverables, ensuring adherence to company policies and procedures, and providing exceptional...

  • Financial Services Leader

    1 week ago

    Singapore THE HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED Full time

    Seeking an experienced professional to lead the development and maintenance of a strategy and associated roadmap for ASEAN Transfer Agency.About HSBCThe Hongkong and Shanghai Banking Corporation Limited is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters...

  • Investor Servicing Director

    3 weeks ago

    Singapore Northern Trust Corporation Full time

    About Northern Trust Corporation:">Northern Trust, a leading global financial institution, has been serving the world's most successful individuals, families, and institutions since 1889.We provide innovative financial services and guidance by staying true to our core values of service, expertise, and integrity. With over 130 years of experience and a team...

  • Compliance Risk Analyst, Financial Services

    2 weeks ago

    Singapore MUFG Investor Services Full time

    Our team at MUFG Investor Services is seeking a skilled Compliance Risk Analyst to join our ranks. As a key member of our compliance function, you will play a vital role in ensuring that our financial services operations are conducted in accordance with applicable laws and regulations.About the RoleThe successful candidate will be responsible for reviewing...

  • Lead Transfer Agency Strategist

    2 days ago

    Singapore THE HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED Full time

    Job OverviewWe are currently seeking a high calibre professional to join our team as a Senior Product Manager, GDTA. This role will be responsible for driving the development and maintenance of a strategy and associated roadmap for ASEAN Transfer Agency.Key ResponsibilitiesDevelop and maintain a comprehensive strategy for ASEAN Transfer Agency, aligned with...

  • Client transfer agency specialist

    3 weeks ago

    Singapore ROBERT WALTERS Full time

    What you'll do: As a Client Transfer Agency Specialist, your role will be pivotal in maintaining positive, long-term operational relationships with assigned financial intermediaries. You will be responsible for supporting their needs daily and resolving any operational inquiries that arise. Your ability to develop efficient interfaces with these...

  • Global Transfer Agency Manager

    3 days ago

    Singapore Northern Trust Full time

    About the Role As a seasoned professional, you will have the opportunity to excel in a challenging and dynamic environment as a Global Transfer Agency Manager at Northern Trust. This role is a perfect fit for individuals who are passionate about delivering exceptional client service and possess excellent problem-solving skills.The successful candidate will...

  • Transfer agency

    3 weeks ago

    Singapore State Street Corporation Full time

    Who we are looking for To supervise the Transfer Agency (Investor Services) process in accordance with internal controls and procedures.What you will be responsible for Supervise monthly subscriptions/redemptions processingSupervise the process to set up new funds on systemCommunicate with both investors and clients regarding investor investment...

  • Funds Services Specialist

    1 month ago

    Singapore A-IT SOFTWARE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesDescription1. Responsible for Transfer Agency Services, including the communication of dealing orders, contract notes and attending to queries from investors and fund managers2. Manage the daily deliverables such as settlement, reconciliation, corporate action, dividend processing and other ad-hoc reporting3. Maintain and prepare...

  • Client transfer agency specialist

    3 weeks ago

    Singapore ROBERT WALTERS Full time

    What you'll do: As a Client Transfer Agency Specialist, your role will be pivotal in maintaining positive, long-term operational relationships with assigned financial intermediaries. You will be responsible for supporting their needs daily and resolving any operational inquiries that arise. Your ability to develop efficient interfaces with these...

  • KYC Compliance Officer

    6 days ago

    Singapore HR-PRO RECRUITMENT SERVICES PTE. LTD. Full time

    Job Description:As a KYC Compliance Officer with HR-PRO RECRUITMENT SERVICES PTE. LTD., you will play a vital role in ensuring the smooth onboarding of clients and managing risk. This position requires close collaboration with various teams, including AML, Compliance, ORM, and Front Office & Legal.About the Role:You will provide expert advice to Client...

  • Financial Services Expert with KYC Compliance Experience

    6 days ago

    Singapore HR-PRO RECRUITMENT SERVICES PTE. LTD. Full time

    Job SummaryWe are seeking a skilled Financial Services Expert with experience in Know Your Customer (KYC) compliance to join our team at HR-PRO RECRUITMENT SERVICES PTE. LTD.About the RoleThe successful candidate will be responsible for leading and managing the KYC process, ensuring timely and accurate processing of account openings, and providing expert...

  • Leading Transfer Agency Product Manager

    4 days ago

    Singapore THE HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED Full time

    About the RoleWe are seeking a high-calibre professional to join our team as a Senior Product Manager, GDTA. This role will drive the development and maintenance of a strategy and associated roadmap for ASEAN Transfer Agency.Key ResponsibilitiesDevelop and maintain a cohesive strategy for ASEAN Transfer Agency, working with relevant stakeholders.Assist in...

  • Financial Services Transfer Agent Lead

    2 weeks ago

    Singapore Alter Domus Full time

    About Alter Domus">We are a leading provider of fund administration and transfer agency services, proud to support over 5,000 professionals across 23 countries. Our unique understanding of the alternatives industry enables us to deliver tailored solutions that meet the evolving needs of our clients.">Job Overview">This role is responsible for overseeing the...

  • Client Transfer Agency Specialist

    3 weeks ago

    Singapore Robert Walters (Singapore) Pte Ltd Full time

    This role offers an exciting opportunity to be the primary point of operational contact for assigned financial intermediary relationships, creating and maintaining positive, long-term operational relationships. The successful candidate will have the chance to work in a dynamic environment, assisting with transaction processing, client services, and dividend...

  • Senior KYC and Compliance Expert

    3 days ago

    Singapore HR-PRO RECRUITMENT SERVICES PTE. LTD. Full time

    Job DescriptionWe are seeking a highly experienced Senior KYC and Compliance Expert to join our team at HR-PRO RECRUITMENT SERVICES PTE. LTD.About the Role:The successful candidate will be responsible for leading, managing, and providing effective guidance to team members and Front Office staff in their work processes and submissions, specifically in terms...