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Global Operations Director for Investor Services

1 month ago


Singapore MUFG Investor Services Full time

At MUFG Investor Services, we offer a competitive salary of $120,000 - $180,000 per annum.

We are seeking a highly experienced and skilled Senior Associate Director to lead our Investor Operations team. The ideal candidate will have a strong background in managing deliverables, ensuring adherence to company policies and procedures, and providing exceptional client service.

Key Responsibilities:

  • Manage Deliverables: Ensure timely and accurate completion of tasks, while maintaining high-quality standards and adhering to regulatory requirements.
  • Client Service: Serve as the primary point of contact for daily client inquiries, resolving issues efficiently and effectively.
  • Team Management: Lead and develop a high-performing team, fostering a culture of collaboration, innovation, and continuous improvement.
  • Project Support: Assist with various projects, initiatives, and risk mitigation efforts, promoting a proactive approach to problem-solving and decision-making.

Requirements:

  • Demonstrated experience in team management, preferably in Investor Services or related industries.
  • Strong leadership and communication skills, with the ability to inspire and motivate teams.
  • Excellent client service skills, with a focus on building strong relationships and delivering exceptional results.
  • Able to adapt to changing priorities and deadlines, with a proven track record of meeting targets.
  • Proficient in technology-driven solutions, with experience in implementing process improvements and streamlining operations.

Benefits:

  • A comprehensive compensation package, including base salary, bonuses, and benefits.
  • Ongoing training and development opportunities, to support career growth and advancement.
  • A collaborative and dynamic work environment, fostering innovation and creativity.

About Us:

MUFG Investor Services is a leading provider of investment services, offering a range of solutions to meet the evolving needs of investors. We pride ourselves on our commitment to excellence, customer satisfaction, and continuous improvement.