Guest experience manager
4 days ago
Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our esteemed brand standards and exceed the expectations of both employees and guests as you embark on this exciting journey in team building and operational excellence.Key Responsibilities Oversee the daily shift operations of the Guest Experience team which includes the Concierge and Belldesk team, ensuring efficiency and adherence to brand standards. Collaborate closely with the Front Office Manager and Assistant Front Office Managers to spearhead the seamless coordination of our operations, ensuring a harmonious and efficient workflow throughout the front office and guest experience. Manage the Guest Experience team's engagement with our guests, enhancing their satisfaction through pre-arrival contact, meet and greets, and operational control. Primary Location: SG-Singapore-SingaporeOrganization: Grand Hyatt SingaporeJob Level: Entry Level ManagerJob: Guest ServicesWorldwide/Local Candidates: Worldwide Due to the Singapore government foreign worker work pass quota restriction, we regret that only Singapore Citizen or Permanent Resident will be considered. Ideally possess a relevant degree or diploma in Hospitality or Tourism management. Bring a minimum of 2 years of work experience in Guest Relations, preferably at the Assistant Manager or Team Leader level within a larger operation. Showcase exceptional communication and customer relations skills. Demonstrate strong problem-solving abilities, coupled with effective administrative and interpersonal skills. Be a part of our commitment to delivering outstanding guest experiences. #J-18808-Ljbffr
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Guest experience manager
1 week ago
Singapore GRAND HYATT SINGAPORE Full timeJoin our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our esteemed brand...
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Guest Experience Manager
3 weeks ago
Singapore GRAND HYATT SINGAPORE Full timeRoles & ResponsibilitiesJoin our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align...
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Guest Experience Manager
24 hours ago
Singapore Hyatt Corporation Full timeGuest Experience ManagerAt Grand Hyatt Singapore, we are seeking a skilled Guest Experience Manager to oversee the daily operations of our Guest Experience team, including the Concierge and Belldesk team. This role requires a strong leader who can ensure efficiency and adherence to brand standards, while also building up and managing a new operational team...
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Guest experience manager
2 weeks ago
Singapore SG HOTELS PTE. LTD. Full timeAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: Maxwell Reserve, Autograph Collection Hotel (Marriott); Duxton Reserve, Autograph Collection Hotel (Marriott); The Vagabond Club, a Tribute Portfolio Hotel (Marriott); The Serangoon Club, a Tribute Portfolio Hotel (Marriott)....
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Luxury Guest Experience Manager
6 hours ago
Singapore Capella Singapore Full timeJob DescriptionThe Manor Culturist is a key role in providing exceptional personalized service to guests at Capella Singapore. This position plays a crucial part in ensuring a perfect stay for our guests.Responsibilities:Arrival and Departure Coordination: Coordinate guest arrivals and departures, including luggage handling and facilitating...
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Guest Experience Executive
3 weeks ago
Singapore CONRAD CENTENNIAL SINGAPORE Full timeRoles & ResponsibilitiesA Guest Experience Executive with Conrad Hotels and Resorts is responsible for creating memorable experiences for guests, and ensuring satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested.What will it be like to work for...
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Assistant Manager
3 weeks ago
Singapore GRAND HYATT SINGAPORE Full timeRoles & ResponsibilitiesYou will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Guest Experience is responsible to assist the Guest Experience Manager in managing the daily operations of the Guest Experience team, including the...
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Assistant Manager
3 weeks ago
Singapore GRAND HYATT SINGAPORE Full timeJob SummaryThe Assistant Manager - Guest Experience at GRAND HYATT SINGAPORE is responsible for assisting with the efficient running of the department in line with brand standards. This role requires strong problem-solving abilities, effective administrative, and interpersonal skills.Key ResponsibilitiesAssist with daily operations of the Guest Experience...
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Guest Experience Lead
3 weeks ago
Singapore CONRAD CENTENNIAL SINGAPORE Full timeKey ResponsibilitiesA Guest Experience Lead at Conrad Centennial Singapore is responsible for delivering exceptional experiences for guests, ensuring satisfaction of executive guests throughout their stay. They must respond to enquiries, provide advice and information, and maintain a high level of service quality.Key TasksAssist guests in creating memorable...
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Guest Experience Ambassador
3 weeks ago
Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full timeGuest Experience Expert Job DescriptionThe Guest Experience Expert is a key position that plays a crucial role in delivering seamless experiences to our external and internal guests. This role works across departments, taking the initiative to deliver a wide range of services that guide guests throughout their entire stay. They are empowered to move about...
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Guest Experience Associate
3 weeks ago
Singapore CUBE HOSPITALITY PTE. LTD. Full timeJob SummaryCUBE HOSPITALITY PTE. LTD. is seeking a Guest Relations Officer to join our team. As a Guest Relations Officer, you will be responsible for ensuring a positive and rewarding experience for our guests.Key Responsibilities:Welcome guests upon arrival and check-in according to our standards and procedures.Provide courteous and efficient...
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Guest Experience Host
3 weeks ago
Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full timeGuest Experience Host Job SummaryAs a Guest Experience Host at Resorts World at Sentosa PTE. LTD., you will play a pivotal role in ensuring our guests have an exceptional experience.Responsibilities:Deliver exceptional service by understanding and meeting guests' expectationsAttend to guests' needs at designated counters, providing information on membership,...
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Guest Experience Associate
24 hours ago
Singapore Mandai Wildlife Group Full timeMandai Wildlife Guest ExperienceMandai Wildlife Group is the steward of a world-renown wildlife and nature destination in Singapore. The Group is driving an exciting rejuvenation plan that will integrate five wildlife parks with distinctive nature-based experiences and green public spaces.Job Duties and Responsibilities• Effectively manage guests'...
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Guest Experience Leader
7 months ago
Singapore HANBAOBAO PTE. LTD. Full timeRoles & ResponsibilitiesYou Make It Great! Great Service, Great Hospitality.At McDonald’s, every customer is unique and so is the way they want to be delighted. We are passionate about bringing smiles to customers and creating Feel Good Moments for everyone. If you’re passionate about great service and hospitality, you’re going to be great here!As a...
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Guest Experience Ambassador
1 week ago
Singapore RECRUITPEDIA PTE. LTD. Full timeCustomer Service RoleRECRUITPEDIA PTE. LTD. is seeking a Guest Experience Officer to provide excellent customer service and support to our clients. This role requires strong communication and interpersonal skills to ensure a positive experience for our guests.Key Responsibilities:Provide courteous and efficient service to guests.Be knowledgeable about hotel...
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Guest Experience Associate
24 hours ago
Singapore Far East Organization Full timeResponsibilitiesProvide exceptional service to guests by addressing their inquiries and resolving issues in a timely and professional manner.Collaborate with the Concierge, Reception, and Front Office teams to ensure seamless guest experiences.Initiate contact with guests to offer assistance and ensure their needs are met.Handle baggage and transport with...
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Guest Experience Ambassador
3 weeks ago
Singapore MARINA PROPERTIES PRIVATE LIMITED Full timeRoles & ResponsibilitiesAt Pontiac Land, our Human Capital Vision is:Each individual valued, respected and contributing.Each team cohesive, learning and aligned.Each leader serving, coaching and modelling excellence.Exciting benefits and opportunities await talents who join us! We seek to offer the following: A nurturing and team-based culture, with...
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Guest Experience Ambassador
3 weeks ago
Singapore Careers@Gov Full timeAbout the RoleWe are seeking a dynamic and customer-focused individual to join our Operations Department as a Guest Experience & Retail Assistant. As a key ambassador for the Science Centre and its group of attractions, you will play a crucial role in ensuring smooth and profitable frontline operations, including admission and ticketing procedures, guest and...
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Host - Guest Experience
2 months ago
Singapore GRAND HYATT SINGAPORE Full timeRoles & ResponsibilitiesYou will be responsible to provide an excellent and consistent level of service to your customers as well as assisting the daily shift operations in line with brand standards. The Host - Guest Experience is responsible to contribute to the smooth and efficient running of the Guest Experience team within the Rooms Division, including...
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Guest Experience Ambassador
3 weeks ago
Singapore GRAND HYATT SINGAPORE Full timeRoles & ResponsibilitiesThe Guest Experience Ambassador will contribute to the smooth and efficient running of the Guest Experience team within the Rooms Division at GRAND HYATT SINGAPORE. Key responsibilities include providing exceptional customer service, assisting with daily shift operations, and collaborating with the Concierge and Belldesk...