Strategic Customer Success Leader
2 weeks ago
Senior Customer Success Manager
","Job Description:
The Senior Customer Success Manager will be responsible for leading and managing high-performing teams while driving strategic customer success initiatives across the region.
","Responsibilities:- ","
- Lead, mentor, and develop a team of managers and individual contributors","
- Establish performance metrics, goals, and development plans for team members","
- Oversee customer success strategies for enterprise and mid-market accounts","
- Drive customer retention, expansion, and advocacy initiatives","
The ideal candidate will have a strong background in customer success leadership with experience managing teams and driving customer outcomes.
","- ","
- 7+ years of experience in customer success, account management, or related roles","
- 4+ years of people management experience","
- Native-level fluency in Japanese and business-level English proficiency","
The ideal candidate will have a strong background in customer success leadership within a SaaS company with specific experience managing teams and driving customer outcomes in the Japanese market.
","- ","
- Able to operate in ambiguous situations and make strategic decisions","
- Experience with change management and driving organizational alignment","
- Comfortable operating across time zones and collaborating with global teams","
Native or near-native fluency in Japanese is required. Strong English communication skills are also essential for collaboration with global teams.
-
Customer Success Leader
5 days ago
Singapore beBeeSuccess Full time $90,000 - $120,000We are seeking an exceptional leader to spearhead our Customer Success efforts in Asia Pacific and Japan.This pivotal role demands a strategic thinker who can drive customer engagement and success initiatives, while embodying the culture and values of our organization.The ideal candidate will lead a diverse team of professionals responsible for ensuring...
-
Senior Customer Success Leader
3 days ago
Singapore beBeeLeadership Full time $80,000 - $120,000We are seeking an experienced leader to spearhead our customer success initiatives. To succeed in this role, you will be responsible for driving business growth through strategic planning and effective team management.Key Responsibilities:Develop and execute strategies to enhance customer satisfaction and loyaltyLead a high-performing team of customer-facing...
-
Head of Customer Success
2 weeks ago
Singapore The Hustle Full timeJoin to apply for the Head of Customer Success - Japan role at The Hustle 2 days ago Be among the first 25 applicants Join to apply for the Head of Customer Success - Japan role at The Hustle The Senior Manager, Customer Success - Japan will be responsible for leading and managing HubSpot's Japanese-speaking Upmarket and Scaled teams while driving strategic...
-
Strategic Program
3 days ago
Singapore Microsoft Full timeMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Customer Success Leader
7 days ago
Singapore beBeeCustomerSuccess Full time $80,000 - $120,000Unlock Your Potential as a Customer Success Leader">As a Lead Customer Success Account Manager, you will be instrumental in driving business growth and customer satisfaction. You will be responsible for developing and executing strategies to achieve sales targets, while building strong relationships with clients and identifying opportunities for upselling...
-
Singapore beBeeAssessment Full time $80,000 - $120,000Customer Success Manager for Assessment and SuccessionWe are seeking a seasoned Customer Success Manager to join our team and lead the way in delivering exceptional customer experiences for our clients. As a key member of our organization, you will play a critical role in driving growth and expansion across accounts, leveraging your expertise and passion for...
-
Singapore beBeeLeader Full time $90,000 - $120,000Job DescriptionAs a seasoned leader, you will guide and develop our expanding APAC team. This high-impact role sits at the heart of our customer engagement strategy, where deep customer expertise meets outcomes and commercial growth.In this leadership position, you are responsible for delivering desired business outcomes, steered by our Customer Success...
-
Director of Regional Customer Success
5 days ago
Singapore beBeeRegional Full time $90,000 - $120,000Job DescriptionWe are seeking an experienced leader to drive customer success outcomes across the Asia-Pacific region. As a regional leader, you will provide strategic leadership across all customer success functions including customer success management, customer success engineering, professional services, and customer support.This role offers a unique...
-
Customer Success Leader
7 days ago
Singapore beBeeProblemSolver Full time $80,000 - $120,000About the RoleAt Viasat, we're on a mission to deliver connections with the capacity to change the world.We're seeking a seasoned professional to serve as the main focal point for customer needs and requirements.The ideal candidate will manage day-to-day relationships, lead multiple weekly calls, and develop strategic growth objectives in collaboration with...
-
Head of Customer Success
2 weeks ago
Singapore HubSpot Full timeThe Senior Manager, Customer Success - Japan will be responsible for leading and managing HubSpot's Japanese-speaking Upmarket and Scaled teams while driving strategic customer success initiatives across the JAPAC region. This role requires exceptional leadership skills, deep customer success expertise, and native-level Japanese fluency to ensure our...
