Regional Business Development Specialist

2 weeks ago

Singapore beBeeRegionalAccountManager Full time $90,000 - $120,000
Job Overview

The Regional Account Manager is a key role that represents the company in engaging with clients to foster partnerships, drive customer retention, and expand business opportunities.

Duties and Responsibilities
  • Business Development:
    • Establish and maintain strong relationships with key customer contacts at the regional level, including sourcing, operations/supply chain, and project stakeholders.
    • Analyse customers' supply chain needs to identify opportunities for services.
    • Develop and implement strategies for business continuity and expansion in collaboration with sales & marketing heads and executive sponsors.
  • Account Management:
    • Engage with decision-makers and influencers at the regional level to strengthen partnerships.
    • Oversee multiple Global Key Accounts within the assigned region, ensuring alignment with business objectives.
    • Meet budget targets, including net sales and volume.
    • Lead in-country key account teams to enhance collaboration and efficiency.
    • Maintain accurate customer profiles, including target volumes by trade lane.
    • Regularly update CRM systems with account activities and insights.
    • Manage contracts, including Master Service Agreements (MSA), Statements of Work (SOW), and Non-Disclosure Agreements (NDA).
    • Take ownership of key events, such as client meetings, requests for quotations (RFQs), and business implementations.
    • Collaborate with in-country KAMs to develop tailored solutions addressing cost, quality, and value-added services.
    • Address and resolve major service failures, claims, KPI issues, and AR concerns.
    • Support profit and loss improvement by providing relevant financial data.
    • Drive innovative solutions adopting a partner-approach with internal and external stakeholders.
    Qualifications & Experience
    • Experience: 10 years in account management, with minimum 5 years in regional account management.
    • Must be in the logistics / freight forwarding or supply chain industry.
    • Skills & Competencies:
      • Strong sales and negotiation skills at the regional level.
      • Proven ability to develop and execute business strategies.
      • Expertise in budgeting and financial management.
      • Excellent communication and stakeholder engagement skills.

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