E-commerce Operations Specialist

5 days ago


Singapore Decathlon Singapore Full time

About the Role:

This is a challenging role that involves providing exceptional customer service and ensuring smooth e-commerce operations in Decathlon Singapore.

Main Responsibilities:

  • Working closely with the e-commerce team to resolve customer inquiries and concerns.
  • Ensuring timely and accurate order fulfillment and delivery.
  • Collaborating with logistics partners to optimize supply chain efficiency and reduce costs.
  • Providing feedback and suggestions for process improvements to enhance customer experience.
  • Working closely with the customer service team to address customer complaints and concerns.

Requirements:

  • Degree in Business Administration or related field.
  • Excellent communication and problem-solving skills.
  • Strong analytical and organizational skills.
  • Ability to work independently and as part of a team.
  • Ability to work under pressure and meet deadlines.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a global sports brand.


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