Strategic E-commerce Governance Specialist
3 weeks ago
At TikTok, we are constantly evolving to deliver innovative commerce experiences to our users. To achieve this, we need passionate individuals who can design and implement effective governance strategies for our e-commerce ecosystem.
About the Role
We are looking for a highly motivated and experienced Strategic E-commerce Governance Specialist who can create and maintain policies and procedures that ensure our e-commerce operations are secure, intuitive, and innovative.
Responsibilities
- Design and implement governance strategies for product compliance, quality, and safety.
- Develop proactive monitoring programs to minimize product compliance, quality, or safety issues.
- Define operational metrics and indicators to measure the effectiveness and efficiency of e-commerce operations.
- Collaborate with cross-functional teams to implement enforcement systems and optimize operational efficiencies.
- Communicate and report data to stakeholders on e-commerce operation effectiveness and efficiency.
- Travel extensively for business-related commitments and objectives.
Requirements
- Bachelor degree in a quantitative field such as Analytics, Statistics, Mathematics, Engineering, Economics, Data Science, or equivalent degree.
- Proven experience in e-commerce governance strategies or policy-making.
- 5+ years of experience in related domains, including Strategy or Operations Management Consulting, Platform Governance, Trust and Safety Policymaking, and Operations Management.
- Proficiency in English is required for this role.
- Excellent stakeholder and program management skills to influence cross-functional stakeholders and senior leaders.
- Ability to navigate successfully in ambiguity with multiple priorities in a fast-paced environment.
Preferred Qualifications
- Ability to explain complex solutions in a simple way and influence others without authority.
TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented individuals to join our operations team and build an e-commerce ecosystem that is innovative, secure, and intuitive.
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