E-commerce Manager
17 hours ago
As E-commerce Manager at MY HOME FURNISHING PTE. LTD., you will be responsible for overseeing the online sales and presence of our company. The ideal candidate will have a proven track record in managing e-commerce platforms, driving sales, and optimizing the customer experience.
Key Responsibilities:
1. Platform Management
- Oversee the day-to-day operations of our e-commerce platform.
- Ensure the website is user-friendly, visually appealing, and optimized for conversions.
2. Sales and Marketing
- Develop and execute strategies to drive online sales and achieve revenue targets.
- Implement digital marketing campaigns, including SEO, SEM, email marketing, and social media advertising.
- Analyze market trends and competitor activities to identify opportunities for growth.
3. Product Management
- Manage product listings, descriptions, and images to enhance the online shopping experience.
- Collaborate with suppliers and internal teams to ensure accurate and up-to-date product information.
4. Customer Experience
- Enhance the overall customer journey, from browsing to purchase and post-purchase support.
- Monitor and respond to customer reviews and feedback to improve service quality.
5. Analytics and Reporting
- Utilize analytics tools to track key performance indicators (KPIs) and generate reports.
- Provide regular performance reports and actionable insights to the leadership team.
Requirements:
1. Education and Experience:
- Bachelor's degree in Marketing, Business, or a related field.
- Proven experience (3-5 years) in e-commerce management.
Experience in Furniture sector is preferred
2. Technical Skills:
- Proficient in e-commerce platforms (e.g., Shopify, Wordpress, WooCommerce).
- Strong understanding of digital marketing tools and analytics.
3. Strategic Thinker:
- Demonstrated ability to develop and implement effective e-commerce strategies.
- Strategic thinker with a focus on long-term business goals.
4. Communication Skills:
- Excellent written and verbal communication skills.
- Ability to collaborate with cross-functional teams.
5. Analytical Mindset:
- Strong analytical skills and data-driven decision-making.
6. Adaptability:
- Ability to adapt to a fast-paced and dynamic e-commerce landscape.
- Stay updated on industry trends and emerging technologies.
7. Leadership and Team Management:
- Experience leading and managing a team.
- Ability to inspire and motivate team members toward common goals.
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