E-Commerce Operations Manager
3 weeks ago
E-Commerce Executive Job Description
At DE TAI FOOD SUPPLY PTE. LTD., we are seeking a highly skilled E-Commerce Executive to lead our e-commerce operations and drive digital growth.
Key Responsibilities
- Marketplace Management
- Oversee the company's presence on various online marketplaces, ensuring listings are optimized and inventory levels are maintained.
- Address customer inquiries and resolve any issues related to online orders.
- Marketing Campaigns
- Develop and execute innovative marketing campaigns to drive traffic, increase sales, and enhance brand visibility.
- Collaborate with the marketing team to integrate e-commerce strategies with overall marketing objectives.
- Sales Growth
- Analyze sales data and customer behavior to identify trends and opportunities.
- Implement strategies to boost sales, improve conversion rates, and maximize revenue.
- Performance Monitoring
- Track and report on key performance metrics such as traffic, conversion rates, and return on investment (ROI).
- Use data insights to make informed decisions and adjust strategies as needed.
- Customer Experience
- Ensure a seamless and positive shopping experience for customers.
- Address and resolve any issues related to online orders, returns, or customer feedback.
Requirements
- Competitive salary and benefits package.
- Opportunity to shape and grow our e-commerce strategy.
- Collaborative and innovative work environment.
We are looking for a highly skilled and motivated E-Commerce Executive to join our team and contribute to our online success.
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