E-commerce Fulfillment Specialist

3 weeks ago


Singapore Decathlon Full time

About the Role:

As an E-commerce Fulfillment Operator with Decathlon, you will be part of our dynamic e-commerce team in Singapore. Your primary responsibility will be to ensure the smooth operation of our e-commerce processes, working closely with our logistics and customer service teams.

Main Responsibilities:

  1. Coordinate with our logistics team to ensure timely and accurate order fulfillment.
  2. Monitor and analyze key performance indicators (KPIs) to optimize our e-commerce operations.
  3. Develop and implement process improvements to enhance the overall customer experience.
  4. Collaborate with our customer service team to resolve any issues related to order delivery or customer complaints.
  5. Stay up-to-date with industry trends and best practices to continuously improve our e-commerce operations.

Requirements:

  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic knowledge of logistics and supply chain management.
  • High school diploma or equivalent required; degree in a related field preferred.

What We Offer:

  • A competitive salary and monthly bonuses.
  • A comprehensive benefits package, including medical and dental coverage.
  • A flexible spending allowance for sports and health-related expenses.
  • A 20% staff discount on all Decathlon products.


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