Senior Client Manager
1 week ago
About the Role
We are seeking a Senior Client Manager to drive the strategic direction for NTT's largest and most committed clients. As a key member of our team, you will be responsible for owning the sales process, working closely with clients to support existing projects, and driving conversations focused on new products, services, and solution offerings.
Key Responsibilities
- Manage and nurture relationships to drive expansion and renewals across all NTT solutions and services.
- Be responsible for client solution penetration and education, account monitoring, portfolio reporting, and issue resolution.
- Proactively engage and collaborate with NTT's specialist sales teams from various go-to-market practices, as well as the client services and service delivery teams, to see opportunities through to closure.
- Create comprehensive client business plans and help negotiate and construct complex, multi-year deals to ensure win/win solutions for both the client and NTT.
- Develop and implement opportunity plans, ensuring regular check-ins with the primary point of contact and buy-in from all stakeholders.
- Participate in organization-wide opportunity and deal review boards, ensuring your sales data is up to date to inform sales-related insights and analytics.
- Share your learnings, client, and industry knowledge with the team and coach others where relevant.
About NTT
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.
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