Senior Client Onboarding Manager
4 weeks ago
Job Summary:
The Senior Client Onboarding Manager will provide leadership and supervisory responsibility to ensure that clients are successfully on-boarded as required by global KYC policy, local KYC requirements, and taxation and regulatory rules.
Key Responsibilities:
- Manage the inflow of requests and prioritize KYC client onboarding and periodic reviews.
- Ensure business and client are provided with the KYC, tax, and regulatory requirements for all onboarding and periodic review requests.
- Ensure key stakeholders are kept informed of the progress and challenges.
- Escalate issues where appropriate, and interact with relationship managers and investment counsellors where necessary.
- Take on full ownership and coordinate with various teams like Credit, Legal, and Compliance, Operations, etc.
- Follow up on any delays and deficiency on KYC documentation.
- Ability to work with onshore and offshore teams, in both Singapore and Hong Kong.
- Perform quality checks to ensure that defined guidelines are adhered to.
- Work as the process owner and ensure end-to-end management of all related activities.
- Ensure adherence to standards, procedures, and also identify risks and mitigate where necessary. Full awareness of operational risk management is a must.
- Participates in regular operational performance reviews and self-assessment.
- Should be commercially minded and ensure that information available with the firm or publicly available are sourced and leveraged.
- Continuously updated with regulation changes and wealth management industry knowledge.
Requirements:
- Degree or above (Business / Finance / Economics or related disciplines) with at least 8 years of working experience.
- Have at least 10 years of working experience within the financial service sector. Minimum 5 years of relevant experience in documentation review, account maintenance, and related cash products preferred as well as hands-on experience in the AML field, ongoing periodic client review, transactions monitoring in a Private Bank or Wealth Management.
- Familiar with the MAS 626 requirements or other international AML/CFT standards is a must.
- Result-oriented with strong initiative and drive to succeed.
- Excellent communication, interpersonal, and relationship skills.
- Good command of written and spoken English.
- Proficiency in English & Mandarin is required.
- Demonstrated project management skills including financial cost management skills.
About The Edge Partnership:
The Edge Partnership is a leading recruitment agency specializing in financial services. We are committed to providing exceptional service and expertise to our clients and candidates.
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