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Customer Service Relationship Manager
7 days ago
Overview
\DBS Bank Limited is a leading financial services group in Asia, with over 280 branches across 18 markets. The bank's capital position, as well as its credit ratings, is among the highest in Asia-Pacific."DBS has been recognised for its leadership in the region, having been named "Asia's Best Bank" by The Banker, a member of the Financial Times group, and "Best Bank in Asia-Pacific" by Global Finance.\
Career Development
\As a Financial Services Associate, you will have the opportunity to develop your skills and knowledge in banking operations, customer service, and relationship management. You will work closely with experienced Relationship Managers to provide administrative support and contribute to the growth and success of our business."Our team is committed to delivering exceptional customer service and building long-term relationships with our clients. We believe that every employee has the potential to make a significant contribution to our organisation, and we are dedicated to helping you achieve your career goals.\
About the Role
\The key responsibilities of this role include:\\(1) Supporting Relationship Managers in daily administrative work, including handling loan and account opening documentation, supporting Banker's Guarantee (BG) and Letter of Credit (LC) applications, conducting customer due diligence and maintenance of application records.
\\(2) Checking and ensuring documentation is properly complete and that all approvals, facility and security documents are in place at all times.
\\(3) Actively monitoring application volume and compiling statistics for reporting.
\\(4) Proactively coordinating and following up on discrepancy items with relevant parties in a timely manner and escalating any exceptions.
\\(5) Ensuring the relevance and completeness of KYC information and performing appropriate due diligence checks and information searches in accordance with Bank's AML/KYC standards and regulatory requirements.
"We are looking for a highly motivated and organised individual who is able to work effectively in a fast-paced environment and prioritise tasks to meet deadlines.
