
Lead Service Delivery Excellence Manager
2 weeks ago
This is a challenging role that requires driving operational excellence through systematic monitoring of performance and stakeholder management with the Service Delivery Operations (SDO) team.
Main Responsibilities:- Monitor, track and measure service key performance indicators (KPIs) through real-time dashboards and regular reporting
- Analyse performance data to identify trends and improvement areas
- Prepare actionable reports with recommendations and flag performance abnormalities to stakeholders
- Operational analysis and reporting capabilities
- Experience in performance monitoring/analysis and process improvement projects
- Proficiency in MS Office (i.e., Excel, Outlook, PowerPoint, Word)
- Strong analytical and problem-solving skills
- Excellent stakeholder management abilities
- Clear communication skills and proactive work approach
The ideal candidate will have 3-5 years' experience in service operations, quality management, and/or strategy related fields.
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Manager, IT Service Delivery, ETS
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Singapore Delivery Hero Full time $90,000 - $120,000 per yearCompany Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
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Head, Operations Excellence
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Singapore Delivery Hero Full timeDelivery Hero Group, the world's pioneering local delivery platform, operates in over 70 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. At Delivery Hero, we are building the future of quick commerce. With more than 300 dark stores...
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Delivery Excellence Lead
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Manager / Lead, Logistics Performance Apac
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Excellent Service Delivery Expert
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Singapore beBeeTeamLead Full timeService Team Lead Job DescriptionWe are seeking a skilled Service Team Lead to oversee the entire service and maintenance workflow. This role involves leading a team of service members, managing client interactions, and ensuring smooth progress and timely delivery of maintenance commitments.Key Responsibilities:Oversight of service cum maintenance...
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Service Delivery Lead
2 days ago
Singapore beBeeAssistive Full time $80,000 - $140,000Key ResponsibilitiesThe Service Delivery Lead oversees the planning, execution, and management of therapy and assistive technology services to meet strategic objectives.Develop and implement strategies to achieve service excellence and organisational goals.Lead service design, delivery, and evaluation in collaboration with internal teams and external partner...
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IT Service Delivery Lead
2 weeks ago
Singapore Michael Page Full timeJoin to apply for the IT Service Delivery Lead role at Michael Page Join to apply for the IT Service Delivery Lead role at Michael Page Global exposure and opportunities to work on cross-border projects Offers exposure to diverse projects and technologies Global exposure and opportunities to work on cross-border projects Offers exposure to diverse...
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IT Service Delivery Lead
7 days ago
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IT Service Delivery Excellence Leader
2 days ago
Singapore beBeeService Full time $120,000 - $180,000Job Title: IT Service Delivery Excellence Leader We are seeking an accomplished IT Service Delivery Excellence Leader to spearhead our technology operations. As a seasoned professional, you will be responsible for driving exceptional service delivery, fostering strong relationships with clients, and championing innovation. Key Responsibilities:Manage large...
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IT Service Delivery Lead
6 days ago
Singapore COENS ENERGY PTE. LTD. Full timeWe are thrilled to introduce an exceptional opportunity with our multinational client—operating in chemicals, oil, gas, LNG, biofuels, and more—is seeking a **skilled and experienced IT Service Delivery Lead**to oversee the delivery and performance of critical IT services. You will play a pivotal role in leading a high-performing team, delivering...