Digital Platform Strategy and Innovation Lead

2 days ago


Singapore DBS Bank Limited Full time
Job Overview:

DBS Bank Limited is a leading bank in Asia, dedicated to helping its customers achieve their goals and aspirations. As a market leader in consumer banking, we offer a wide range of financial solutions, including deposits, investments, insurance, mortgages, credit cards, and personal loans.

About the Role:

We are seeking a highly motivated and experienced Digital Platform Strategy and Innovation Lead to join our dynamic team. The successful candidate will be responsible for developing and executing the long-term digital platform strategy and roadmap, aligning with overall business objectives and market trends.

Main Responsibilities:
  • Develop & Execute Digital Platform Strategy & Roadmap: Develop and execute the long-term digital platform strategy and roadmap, conducting market research, competitive analysis, identifying opportunities for innovation, and defining key performance indicators (KPIs) to measure success.
  • Digital Platform Compliance & Governance: Establish and ensure platform compliance with all relevant security, compliance standards, and internal playbooks, optimizing guardrails and processes to ensure adherence and highlighting gaps for rectification.
  • Platform Architecture: Define and manage the platform's architecture, ensuring scalability, security, and optimal performance, overseeing the development and implementation of new features and functionalities.
  • Performance Monitoring Optimization: Monitor platform performance rigorously, identifying areas for improvement, and implementing optimization strategies, utilizing data analytics tools to track customer usage and inform strategic decision-making.
  • Crisis Management: Coordinate and optimize platform resources and assets in response to crisis, developing strategies to ensure efficient and customized content delivery to impacted customers.
  • Collaboration Stakeholder Management: Collaborate closely with product owners, stakeholders, and cross-functional teams to develop holistic, end-to-end digital solutions, managing expectations and communicating progress and roadblocks.
  • Team Management: Lead and mentor a team, fostering a collaborative and high-performing environment, developing and executing the strategic roadmap for our digital platforms.

Requirements:
  • Bachelor's Degree with a minimum of 8 years of experience in digital product management, preferably in banking and financial services.
  • Strong analytical and problem-solving skills with the ability to make data-driven decisions.
  • Experience developing and executing digital strategies to achieve business goals.
  • Self-motivated with a strong sense of ownership and accountability.
  • Meticulous and detail-oriented, with strong presentation skills, communication skills, and critical thinking.

About Us:

DBS Bank Limited is committed to delivering exceptional customer experiences through innovative digital solutions. We believe in fostering a collaborative and inclusive work environment, where our employees can grow and thrive.



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