APAC Aftermarket Business Growth Director

4 weeks ago


Singapore Carrier Full time
About the Role

We are seeking a highly skilled and experienced APAC Aftermarket Business Growth Director to join our team at Carrier.

This is an exceptional opportunity for a talented professional to lead the development and execution of strategic initiatives that drive growth and profitability across all product segments in the APAC region.

Key Responsibilities:
  • Develop and implement comprehensive business strategies aligned with Carrier's overall goals and objectives for the APAC region, providing vision and defining roadmaps for organizational alignment and execution.
  • Lead market analysis and identify growth opportunities from a segment entitlement lens, including expansion into new markets and segments, competitive positioning, and customer needs assessment.
  • Partner with engineering, digital, strategic marketing, and P&L leaders to consider both lifecycle and connected offerings globally and how to strategically convert to service offerings that address customer needs.
  • Build strong relationships with key stakeholders, including customers, partners, and internal teams, to drive collaboration and alignment in implementing aftermarket initiatives.
  • Participate in the Global Carrier level services council to drive strategic alignment and share insights across business units.
  • Drive revenue growth and profitability through effective pricing strategies, product portfolio optimization, growing aftermarket parts capture, and service excellence.
  • Work with respective countries and Marketing teams to develop and execute country-specific marketing and sales plans, including promotional campaigns, product launches, and customer engagement activities.
  • Monitor industry trends, regulatory changes, and technological advancements to anticipate market shifts and adjust strategies accordingly.
  • Establish cadence, performance metrics, and KPIs to track progress, analyze results, and drive accountability for achieving targets.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, Engineering, or related field; MBA preferred.
  • Minimum of 8 years of experience in strategic leadership roles with a focus on aftermarket sales and service.
  • Proven track record of developing and implementing successful aftermarket strategies that drive revenue growth and profitability.
  • Strong problem-solving, business acumen, analytical skills, and strategic thinking capabilities.
  • Excellent communication, negotiation, and relationship-building skills with the ability to communicate to people at all levels both internally and externally.
  • Demonstrated leadership of successful process improvement initiatives. Demonstrated focus on process development and implementation that spans organizational boundaries.
  • Knowledge of APAC market dynamics, industry trends, and regulatory requirements.
  • Competent in Enterprise systems such as Salesforce, SAP, Power BI, etc.
  • Willingness to travel within the region as needed.
  • Experienced in HVAC industry or related sectors, business analytics, digital offerings, P&L experience in Service and Aftermarket preferred.
Salary:

The estimated annual salary for this position is $120,000 - $180,000 depending on location and experience.

Benefits:

We offer a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.



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