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Client Support Liaison
1 week ago
Customer Service Expert Wanted
EWP Pte. Ltd. is seeking a skilled Customer Experience Specialist to join our team.
About the Job
In this role, you will have the opportunity to deliver exceptional customer service and make a real impact on our customers' experiences.
Key Responsibilities
- Provide timely and effective responses to customer inquiries and concerns.
- Manage client interactions with professionalism and poise.
- Identify areas for improvement and collaborate with team leaders to implement changes.
- Maintain confidentiality and protect customer information at all times.
Requirements
- Degree or diploma in relevant fields.
- Strong English language skills to support English-speaking customers.
- Excellent analytical and problem-solving skills.
- Ability to work well under pressure and manage stress effectively.
- Preferable experience in customer support for mobile applications or software products.
