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Cinema Lounge Operations Manager

2 months ago

Singapore SHAW SERVICES (PTE) LIMITED. Full time
Job Title: Lounge Manager

SHAW SERVICES (PTE) LIMITED is seeking a skilled Lounge Manager to oversee the daily operations of our cinema lounge at Nex Premiere Theatre in Serangoon Central.

Key Responsibilities:
  • Manage the overall daily operations of the cinema lounge, ensuring a seamless customer experience.
  • Develop and implement staff training programs to enhance service quality and efficiency.
  • Ensure compliance with all relevant laws and regulations, maintaining a safe and healthy work environment.
  • Lead by example, delivering exceptional customer service and fostering a positive work culture.
Requirements:
  • At least 3 years of experience in a similar role, with a proven track record of success.
  • Able to work flexible hours, including weekends and public holidays, as required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
  • Bartending experience is a plus, but not essential.
  • Service-oriented, responsible, and with a positive work attitude.
Preferred Skills:
  • Leadership and team management
  • Customer service and relations
  • Staff training and development
  • Compliance and risk management

As a Lounge Manager at SHAW SERVICES (PTE) LIMITED, you will have the opportunity to work in a dynamic and fast-paced environment, contributing to the success of our cinema lounge and delivering exceptional experiences for our customers.