Lounge Manager

Roles & Responsibilities1. Job PurposeThe Lounge Manager is responsible for providing complete customer satisfaction by ensuring that the Lounge provides all necessary services and anticipating, and meeting guests’ needs and requests.2. Principal Accountabilities2.1 Manage the performance of the Lounge focusing on delivering the highest quality and brand...

Lounge Manager Job Summary:The Lounge Manager is responsible for providing exceptional customer service by ensuring that the Lounge consistently meets and exceeds customer expectations. Main Responsibilities:• Manage the performance of the Lounge to deliver the highest quality and brand service standards.• Monitor guest supplies and amenities to maintain...

Roles & Responsibilities Provides ongoing collaborative hands-on leadership for all aspects of the lounge including team members, third party partnerships, client relationships, and ownership Full ownership of all guest requests, service failures, and remedies. Consistently deliver exceptional guest experiences to guests Maintains excellent relationships...

Roles & ResponsibilitiesJob scopes: Assist the Outlet Manager in the day to day running of the lounge within the overall policies and controls established by the Hotel. Ensure that the brand values and standards are delivered and profitability achieved. Assist to oversee all of the issues pertaining to the guests' dining experience, such as quality...

Roles & ResponsibilitiesAt Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred...

Roles & ResponsibilitiesJob Responsibilities Oversee the day-to-day operations of the Lounge/Restaurant. Collaborate closely with the culinary team to develop wine pairing suggestion for the Bar/Restaurant’s menus. Responsible for ordering, receiving and inventory of Wine/Sake/Whisky. Implement inventory control measures to minimise waste Regular...

Roles & ResponsibilitiesGuest Services Executive / Butler / Curator (Club Lounge)Job Responsibilities: Excels in delivering Legendary Quality Experience to all guests. Supports the food and beverage and rooms operations at the club lounge. Reviews arrivals and ensures preferences and needs are met. Meets, greets and escorts guests into their assigned...

Roles & ResponsibilitiesMeet and greet lounge passengers positively and politely.• Clear plates and used cutlery from passengers’ tables, politely and promptly.• Ensure that the overall cleanliness of the lounge is well maintained.• Carry out daily housekeeping duties.• Promptly clean all tables, chairs, and sofas, after passengers have vacated the...

Roles & ResponsibilitiesGeneral Job DescriptionAre you passionate about providing exceptional guest experiences in a unique airport setting? Plaza Premium Lounge Group, a global leader in airport hospitality, is seeking dedicated individuals to join our team as Guest Service Officers at our Transit Hotel in Singapore Changi Airport. As a Guest Service...

Roles & ResponsibilitiesSingapore Airlines is seeking an experienced and innovative Food & Beverage (F&B) Director to lead our F&B team within the Customer Experience Division. The successful candidate will be responsible for delivering high-standard of F&B offerings through global curation, thoughtful customization, and trendsetting innovation, with the...

Roles & Responsibilities· Meet and greet lounge passengers positively and politely.· Clean & maintain all assigned rooms, toilets, areas, according to the set standards.· Clean and maintain stations, pantries, trolley equipment and machines, in accordance to set standards.· Assist in lounge operations when required.· Display appropriate knowledge of...

Roles & ResponsibilitiesPlaza Premium Lounge Singapore Pte Ltd is currently seeking a dynamic and motivated Commercial Executive / Senior Commercial Executive to join our team. The Commercial Executive / Senior Commercial Executive will be responsible for promoting and selling our products and services to corporate clients, travel agencies, airlines and...

Job SummaryWe are seeking a highly motivated and detail-oriented Procurement Assistant to join our team at Plaza Premium Lounge Singapore Pte. Ltd. As a key member of our purchasing department, you will be responsible for assisting in the procurement of goods and services, maintaining accurate records, and ensuring timely delivery of orders.Key...

Roles & ResponsibilitiesJob ScopeThis 18-month Global Management Trainee Programme at Plaza Premium Group is designed to develop the next generation of supervisory leaders in the global traveller hospitality industry with two specialised development tracks: Corporate Management Trainee and Operational Management Trainee. Trainees gain hands-on experience by...

Roles & ResponsibilitiesJob Highlights Be part of a global leader in Augmented Hospitality and Tourism. Discounts at over 3500 hotels globally. Flight Travel discounts with Qantas Airways and Jetstar (staff rate)Overview of Duties Providing friendly and efficient food and beverage service that meets the guests’ expectations.Main Responsibilities ...

Roles & Responsibilities Provide superior customer service to lounge guests to ensure that all service standards are of the highest level. Oversee day-to-day operations to deliver high level of service for lounge passengers consistently. Work closely with the lounge managers and duty managers, to ensure the smooth operation of the lounge. To lead,...

Job Description Join Singapore Airlines' Customer Experience Division as a key member of the Inflight Services (Design, Development & Standards) department. In this pivotal role, you'll be responsible for maintaining and elevating system-wide standards of lounge and inflight food and beverage (F&B) products and services, directly contributing to...

Roles & ResponsibilitiesReporting to the Guest Services Manager, you oversee and assume full ownership of the front office operations in the hotel.Your primary responsibilities include (but is not limited to): Rotation in the reception, concierge and executive lounge. According to the occupancy forecast, plan and work closely with other departments on...

Roles & ResponsibilitiesResponsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the...

Roles & Responsibilities Oversee the service of the Bar and maintain overall responsibility for beverage service throughout the Hotel. Plan and implement systems to maximize sales and revenue. Maintain low wastage levels through good stock management and rotation, accurate recording, training and active monitoring. Take responsibility for stock control,...