Customer Experience Advocate

1 week ago


Singapore beBeeDigital Remote Work Freelance Full time $3,000 - $4,500

Job Title: Digital Ambassador

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The successful candidate will play a vital role in fostering strong relationships with customers, understanding their banking needs and preferences. The ideal candidate should be able to provide exceptional customer service, ensuring that every interaction is personalized and exceeds expectations.

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Key Responsibilities:

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  • Assist customers with general enquiries and resolve any issues in a timely and professional manner.\
  • Proactively identify opportunities to enhance the customer experience by suggesting alternative solutions and promoting digital platforms.\
  • Stay up-to-date with the latest banking products and services, providing expert advice to customers as needed.\
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.\
  • Be familiar with branch operating hours and work schedule, including flexibility to adapt to changing business needs.\
  • Service-oriented and committed to delivering exceptional customer service at all times.\
  • Regularly communicate with customers through various channels, including phone, email, and face-to-face interactions.\\/ul"],


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