Customer Experience Advocate
1 week ago
About the Role
We are seeking a highly skilled Customer Service Officer to join our team. As a Customer Service Officer, you will be responsible for providing exceptional customer service and support to our corporate customers.
Duties and Responsibilities:
- Handle distributor inquiries and provide prompt responses to customer requests.
- Manage customer orders from start to finish, ensuring timely execution of shipments.
- Prepare and submit quotations to customers in a timely manner.
- Maintain accurate records of spare parts price lists for customers.
- Coordinate with customers, forwarders, and internal departments to fulfill customer orders.
- Prepare and submit documentation to assist customers with custom queries.
Requirements:
- Candidates must have at least 3 years of relevant working experience.
- Strong command of spoken and written English is required.
- Able to speak Mandarin is an advantage.
- Possess a customer-centric mindset and excellent communication skills.
- Meticulous and hardworking with strong organizational and analytical skills.
- Good self-drive and self-discipline with minimal supervision required.
- High level of integrity and ability to handle confidential information.
- Able to work well in a team as well as being independent and proactive.
- Able to work under tight schedules and handle high volumes of requests.
Benefits:
- Basic salary commensurate with experience.
- Opportunity to work with a dynamic team and contribute to the company's growth.
How to Apply:
Interested candidates, please send in your detailed resume including your current and previous working experiences via the
-
Customer Experience Advocate
2 weeks ago
Singapore beBeeDigital Full time $7,000 - $10,000Customer Experience AdvocateWe are seeking a skilled Digital Ambassador to support and guide customers in creating their ID, downloading and setting up the App, and providing guidance on using the App.Key Responsibilities:Provide assistance to customers in creating their ID.Assist customers in downloading and setting up the App.Offer guidance on using the...
-
Customer Experience Advocate
2 weeks ago
Singapore beBeeCommunication Full time $3,000 - $4,500Job Description:We are seeking a highly skilled Customer Experience Advocate to join our team. As a key member of our retail experience, you will play a pivotal role in guiding customers through various aspects of our services.Key Responsibilities:Assist customers in creating their ID and navigating our mobile application.Show customers how to effectively...
-
Customer Experience Advocate
1 week ago
Singapore beBeeCustomerExperience Full time $2,500 - $4,500Job Role OverviewA Customer Experience Advocate is responsible for delivering exceptional service to customers, ensuring a positive experience from initial contact through resolution.Main ResponsibilitiesHandle customer inquiries, provide accurate product information, and resolve issues in a professional and timely manner.Maintain up-to-date knowledge of...
-
Customer Experience Advocate
1 week ago
Singapore beBeeCustomerExperience Full time $4,000 - $8,000Job Title: Customer Experience AdvocateWe are seeking a skilled professional to join our Communications Strategic Sales team as a Sales Support Specialist. This role is responsible for providing operational support to Account Executives, ensuring seamless customer interactions and fostering a positive experience.About the JobThe ideal candidate will have a...
-
Client Experience Advocate
1 week ago
Singapore beBeeRelationship Full time $3,000 - $6,000Job Title: Client Experience AdvocateAbout the Role:We are seeking a highly skilled and empathetic Client Experience Advocate to join our team. As a Client Experience Advocate, you will be responsible for building and maintaining strong relationships with clients, providing exceptional customer service, and identifying opportunities to improve client...
-
Customer Success Advocate
2 weeks ago
Singapore beBeeAdvocate Full time $60,000 - $80,000Customer Success AdvocateWe are seeking an accomplished Customer Success Advocate to spearhead customer satisfaction and loyalty.This role is ideal for someone with a proven track record in customer success, relationship management, or account growth.Main Responsibilities:Data analysis and reportingStrategic account planningRegular communication and...
-
Technical Customer Advocate
7 days ago
Singapore beBeeCustomer Full time $90,000 - $120,000This role is not an immediate opening but a future addition to our team. We collaborate with our customers to resolve issues and help them effectively utilize our tools.Job OverviewWe partner with customers via phone, live chat, and email to deliver effective solutions.Our customer advocates apply troubleshooting frameworks to identify, recreate, and...
-
Customer Success Advocate
7 days ago
Singapore beBeeCustomer Full time $4,800 - $7,200Customer Success Advocate RoleWe are seeking a skilled communicator with exceptional organizational skills to join our team.
-
Customer Experience Advocate
1 week ago
Singapore beBeeCustomerSupport Full time $4,000 - $6,000Job Title: Customer Support Expert We are seeking a highly skilled and customer-focused professional to join our organization as a Customer Support Expert. The primary responsibility of this role is to serve as the first point of contact for all walk-in customers at our Service Centre. The ideal candidate will deliver exceptional service standards to...
-
Customer Experience Advocate
7 days ago
Singapore beBeeCustomerService Full time $3,000 - $6,000Customer Service Specialist Job DescriptionWe are seeking a skilled Customer Service Specialist to deliver exceptional customer experiences.Key Responsibilities:Provide top-notch customer service via various communication channels.Solve complex customer complaints in a professional and empathetic manner.Upsell and cross-sell products or services to customers...
