Customer Service Executive
4 weeks ago
At Mason & Co Pte Ltd, we are seeking a highly skilled Customer Service Executive - Demand Planner to join our team.
Key Responsibilities- Manage customer accounts and plan delivery schedules effectively.
- Respond to customer inquiries in a timely manner.
- Monitor shipment schedules daily to ensure prompt delivery.
- Foster collaboration with various departments on delivery planning.
- Analyze customer forecast demand with the Purchasing Department.
- Facilitate ECO/ECN changes and handle RMAs queries.
- Provide costing and RFQs to customers.
- Degree in Business, Marketing, or Engineering.
- 2-5 years of experience in customer service-related roles.
- Meticulous record-keeping of customer pricing and quotations.
- Ability to prioritize tasks under tight deadlines.
We offer an estimated salary range of SGD 45,000 - SGD 60,000 per annum, commensurate with experience.
BenefitsOur company offers a competitive compensation package, including benefits that support your well-being and career growth.
Tell Us About Your SkillsWe welcome candidates who can showcase their skills in areas such as supply chain management, purchasing, planning, and public relations.
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