
Data Centre Infrastructure Professional
2 weeks ago
Infrastructure Specialist - Data Centre Engineer
">About the Role:We are looking for an experienced Infrastructure Specialist to join our team in a data centre engineer role. As a key member of our operations team, you will be responsible for ensuring the smooth running of our data centre infrastructure.
">Key Responsibilities:- Perform hands-on support for hardware installation, decommissioning, and replacement of servers, network, and storage equipment.
- Conduct physical cabling (copper and fiber), power connections, and hardware racking/stacking based on deployment plans.
- Support advanced remote hands tasks such as device reboots, BIOS configuration, media swaps, and console access under L2 guidance.
- Monitor and respond to alerts or incidents from infrastructure monitoring tools, escalating to L2/L3 teams when necessary.
- Execute and log routine operational checks, inspections, and data centre walkthroughs to ensure compliance and uptime.
- Maintain accurate documentation of rack layouts, asset inventory, cabling maps, and patch records.
- Assist in troubleshooting issues at the physical layer and provide root cause details for escalated cases.
- Coordinate with internal teams and vendors for deliveries, installations, and scheduled maintenance activities.
- Adhere to strict data centre security, safety, and access control protocols.
- Support change control and incident management processes through timely updates in ticketing systems.
- Degree in IT, Computer Engineering, or related discipline.
- 1–2 years experience in data centre, NOC, or infrastructure support role.
- Working knowledge of server and network hardware, structured cabling standards, and basic configuration interfaces.
- Familiarity with data centre operations tools (e.g., environmental monitoring, access control systems).
- Experience using ticketing and workflow systems (e.g., ServiceNow, Remedy).
- Physically capable of lifting and moving equipment in accordance with safety guidelines.
- Strong attention to detail, task ownership, and willingness to follow SOPs.
- Comfortable working in a shift-based or on-call environment as required.
This is an exciting opportunity to work with a dynamic team and contribute to the success of our organisation. If you have the skills and experience we are looking for, please apply today.
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