Strategic Enterprise Relationship Manager
2 days ago
The Strategic Enterprise Relationship Manager is responsible for maintaining and expanding relationships with strategically important and large enterprises. Assigned to a number of named customers, the relationship manager is accountable for achieving sales quota and assigned strategic account objectives as well as developing business within some white space accounts.
Key Responsibilities:
- Establish professional and deep relationships with key personnel in assigned customer accounts
- Lead the account planning process that develops account strategy, financial targets, and critical milestones for a 1–3-year period
- Lead cross-functional teams within Salesforce to meet customer accounts performance objectives and expectations
- Develop a deep understanding of customer's business environment, proactively assesses, clarifies, and validates customer needs on an ongoing basis
Requirements
To succeed in this role, you will need:
- Relevant experience in solution selling within a major IT services or software vendor
- Experience selling into the Singapore market
- A successful history of net direct new business sales, with the ability to prove consistent delivery against targets
- Ability to build rapport with customers, including CxOs
- CRM or application sales, relevant enterprise experience preferred
- Adaptability with an open mindset, driven, customer-focused, and a team player
- Experience leading and orchestrating virtual teams across matrix organizations to deliver outcomes for customers
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