Hotel Administration Lead

7 days ago


Singapore This is an IT support group Full time

Job Description: The Hotel Administration Lead is responsible for overseeing the front office operations, ensuring seamless customer experiences, and driving business growth through effective strategy development.

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Key responsibilities:

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  • Lead the front office team, providing guidance, training, and performance evaluations\
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention\
  • Oversee the management of front office staff, including recruitment, training, and performance management\
  • Ensure compliance with brand standards and quality expectations\
  • Contribute to the development of departmental budgets and forecasts to support business growth\
  • Candidate must have at least 5 years of relevant experience in a similar capacity\
  • Diploma in any field\


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