IT Technical Support Professional

2 days ago

Singapore beBeeSupport Full time $4,000 - $6,000
Service Desk Agent

We are seeking a dedicated and customer-focused professional to provide exceptional technical support and assistance to our users.

The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a passion for helping others resolve IT-related issues efficiently.

We offer a dynamic work environment where you can grow professionally and make a meaningful impact on our team.

  • Provide first-line technical support via phone, email, and chat
  • Troubleshoot hardware, software, and network issues
  • Log and track incidents using ticketing systems

This role requires excellent analytical and problem-solving skills, as well as the ability to work in a fast-paced environment with multiple priorities.

Responsibilities:

  • Technical Support Specialist: Provide timely and effective solutions to user inquiries and issues
  • Problem Solver: Analyze complex problems and develop creative solutions
  • Communications Expert: Deliver clear and concise information to users via various channels

Benefits:

  • A competitive salary package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

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