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IT Technical Support Professional

3 weeks ago

Singapore beBeeTechnical Full time $4,000 - $6,000

The IT Support Specialist role is a vital part of our global IT team. The successful candidate will be responsible for providing high-quality first and second-line technical support to all users, with a particular focus on supporting senior stakeholders in a fast-paced environment.

Key responsibilities include:

  • Serving as the first point of contact for IT issues, providing timely and professional support via phone, ticketing system, or in-person.
  • Troubleshooting and maintaining IT equipment, including laptops, docking stations, AV systems, and printers.
  • Assisting with onboarding/offboarding processes, including device setup and configuration.
  • Supporting Microsoft 365 applications, Windows 10/11, and mobile devices (iOS).

This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and resolving complex technical issues. If you have a strong background in IT and are looking for a challenging role that offers opportunities for growth and development, we encourage you to apply.

What You'll Be Doing:

As a member of our IT team, you will be responsible for providing technical support to all users, including senior stakeholders. Your key responsibilities will include:

  • Providing timely and professional support to all users, either in-person, via phone, or through the ticketing system.
  • Resolving technical issues related to IT equipment, software, and networks.
  • Collaborating with other teams to ensure seamless support and resolution of complex issues.

Our ideal candidate will have excellent communication skills, a strong problem-solving ability, and a passion for delivering exceptional customer service. If you are a motivated and enthusiastic individual who is looking for a challenging role that offers opportunities for growth and development, we encourage you to apply.