Technical Support Professional

7 days ago

Singapore beBeeTechnical Full time $80,000 - $120,000

**Job Opportunity for Technical Support Specialist**

We are seeking a skilled professional to join our team as a Technical Support Specialist. The ideal candidate will have hands-on experience in technical support or engineering, ideally in live/on-call environments.

  • Resolve complex technical issues and automate repetitive support workflows
  • Support system integrations and assist customers with development-related tasks
  • Investigate and resolve issues in transactional systems to ensure smooth operations
  • Monitor and manage recurring data jobs for accuracy and timeliness
  • Provide technical support using command-line tools, scripting, and data queries

The successful candidate will be skilled in scripting and working with data, possess a strong analytical and troubleshooting mindset, and be familiar with modern cloud infrastructures and distributed systems.

Strong communication skills are essential to effectively communicate complex technical issues to users.

The ideal candidate will thrive in fast-paced, team-driven environments and be able to adapt quickly to new technologies and challenges.

**Required Skills and Qualifications**

The following skills and qualifications are required for this role:

  • Hands-on experience in technical support or engineering, ideally in live/on-call environments
  • Skilled in scripting and working with data
  • Strong analytical and troubleshooting mindset
  • Familiar with modern cloud infrastructures and distributed systems
  • Clear, empathetic communicator who can simplify complex issues for users

**Benefits**

The benefits of this role include:

  • A competitive salary package
  • Ongoing training and professional development opportunities
  • The opportunity to work with a dynamic and experienced team
  • A flexible and supportive work environment

**Additional Information**

Background or interest in decentralized technologies is a plus.

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