Software Technical Support

At Quest, we create software solutions that simplify IT management and help customers achieve IT resilience. Our solutions enhance data performance, streamline migration and modernization processes, and strengthen cybersecurity for our clients. Since 1987, we have partnered with more than 130,000 organizations, including 95 percent of the Fortune 500. Quest...

**Job Description & Requirements** - Taking ownership of customer issues reported and seeing problems through to resolution - Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams - Research and identify solutions...

Energize your career by joining MNJ SOFTWARE, one of Information Technology's fastest-growing companies. At MNJ SOFTWARE, we are dedicated to providing you with the opportunity to make a real impact and help people. As a leading IT services, business solutions, and outsourcing organization, MNJ SOFTWARE is committed to delivering tangible results to global...

**Job Description: - **Performing analyses on hardware, software, and network capabilities. Consulting with management and other departments as required. Improving system efficiency by consulting with end-users and providing innovative solutions. Analyzing and improving the performance of web-based portals. Resolving logged errors, as well as ensuring...

**Job Description & Requirements** - Taking ownership of customer issues reported and seeing problems through to resolution - Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams - Research and identify solutions...

A crucial role in our organization is the Software Technical Specialist. This position involves ensuring seamless application performance and delivering expert technical assistance to end users. Our team collaborates closely with internal stakeholders to resolve user-reported issues within defined Service Level Agreements.Key Responsibilities:Deliver...

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. Headquartered in Columbus, Ohio, with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide,...

Customer Support Specialist - Helix/Smart Reporting You will be joining BMC as a Customer Support Specialist, playing a crucial role in providing courteous, efficient, and professional technical support to customers across various industries. Your main responsibilities include troubleshooting intermediate to complex problems, recommending appropriate...

Customer Support Specialist - Helix/Smart Reporting You will be joining BMC as a Customer Support Specialist, playing a crucial role in providing courteous, efficient, and professional technical support to customers across various industries. Your main responsibilities include troubleshooting intermediate to complex problems, recommending appropriate...

**Scope of Work below for the job description**: 1. General Web Application Support. 2. In-house Applications Support 3. Onsite maintenance of Intranet Server (staging and production Virtual Machine (VM). 4. Development of Procurement System. The Software Support Executive should have more than 3 years of working experience in a similar role or on...