E-commerce Operations Specialist
1 month ago
About this role:
This is a full-time/part-time position within the e-commerce team in Decathlon Singapore, reporting to the e-Commerce Operations Leader of Singapore Lab.
We are seeking a passionate and detail-oriented individual to join our team as an E-commerce Operations Specialist. As a key member of our e-commerce team, you will be responsible for ensuring the smooth operation of our e-commerce platform, including order fulfillment, inventory management, and customer service.
Responsibilities:
- Manage and coordinate the e-commerce operations team to ensure timely and accurate order fulfillment.
- Develop and implement process improvements to increase efficiency and reduce costs.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Monitor and analyze key performance indicators (KPIs) to optimize e-commerce operations.
Requirements:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of e-commerce operations and logistics.
What we offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
About Decathlon:
Decathlon is a global sports retailer with a presence in over 50 countries. We are committed to making sports accessible to everyone and providing exceptional customer service.
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