E-Commerce Operations Manager

1 month ago


Singapur, Singapore Sisco Jobs Full time
Sisco Jobs: E-Commerce Executive

We are seeking a skilled E-Commerce Executive to manage our online presence and drive sales in the FMCG/Foods/Beverage industry. The ideal candidate will be responsible for developing and implementing digital marketing strategies, ensuring a seamless online customer experience, and analyzing key metrics to improve performance.

Key Responsibilities:
  • Manage and update our e-commerce website to ensure a high-quality customer experience.
  • Monitor online sales and analyze key metrics to identify areas for improvement.
  • Develop and implement digital marketing campaigns to drive online traffic and sales.
  • Collaborate with the marketing and sales teams to ensure brand consistency.
  • Stay up-to-date with the latest e-commerce trends and best practices.
Requirements:
  • Proven work experience as an E-Commerce Executive or similar role.
  • Solid understanding of e-commerce platforms and digital marketing strategies.
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork abilities.
  • Bachelor's degree in Marketing, Business Administration, or relevant field.
  • Knowledge of SEO and SEM is a plus.

Essential Skills:
  • Customer Interaction: Handle customer issues professionally and prioritize customer needs.
  • Team Leadership: Excel in a customer-facing role and communicate clearly with the team.
  • Operational Management: Collaborate with the store manager to develop the team effectively.
  • Scheduling and Maintenance: Ensure efficient team scheduling and uphold high standards of cleanliness and hygiene.
  • Standards Compliance: Uphold food safety standards and confidently manage DM & AD standards during inspections.


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