E-commerce Operations Specialist

1 month ago


Singapur, Singapore Decathlon Singapore Full time
About Decathlon Singapore

Decathlon Singapore is a leading sports retailer with a strong presence in the country. We are committed to making sports accessible to everyone and providing an exceptional customer experience.

Job Title: E-commerce Fulfillment Operator

We are seeking a highly motivated and organized E-commerce Fulfillment Operator to join our team in Singapore. As an E-commerce Fulfillment Operator, you will be responsible for ensuring the smooth operation of our e-commerce logistics and customer service.

Key Responsibilities:
  • Manage and coordinate the receipt, storage, and dispatch of e-commerce orders in a timely and efficient manner.
  • Provide exceptional customer service through effective communication and issue resolution.
  • Collaborate with the e-commerce team to identify and implement process improvements.
  • Monitor and analyze key performance indicators (KPIs) to optimize logistics and customer service.
Requirements:
  • Strong organizational and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of e-commerce logistics and customer service principles.
  • Proficiency in Microsoft Office and Google Suite.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to enhance your skills and knowledge.
How to Apply:

If you are a motivated and organized individual with a passion for e-commerce and customer service, please submit your application with your resume and a cover letter.



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