E-Commerce Executive
1 month ago
Job Title : E-Commerce Executive
Salary: Depends Upon Experience
Experience : 1 to 3 Years
Location : Singapore
Job Description
We are seeking a dynamic and experienced E-Commerce Executive to join our team in the FMCG/Foods/Beverage industry. The ideal candidate will be responsible for managing online sales and presence, developing digital marketing strategies, and ensuring a seamless online customer experience.
Responsibilities:
- Manage and update the company's e-commerce website
- Monitor online sales and analyze key metrics to improve performance
- Develop and implement digital marketing campaigns to drive online traffic and sales
- Coordinate with the marketing and sales teams to ensure brand consistency
- Stay up-to-date with the latest e-commerce trends and best practices
- Proven work experience as an E-Commerce Executive or similar role
- Solid understanding of e-commerce platforms and digital marketing strategies
- Strong analytical and problem-solving skills
- Excellent communication and teamwork abilities
- Bachelor's degree in Marketing, Business Administration, or relevant field
- Knowledge of SEO and SEM is a plus
Requirements
Customer Interaction: Handle customer issues professionally, ensuring a customer-first approach. Empower the team to prioritize customer needs and recommend products effectively. Team Leadership: Excel in a customer-facing role, leveraging strong product knowledge. Communicate clearly with the team, setting goals, and providing regular feedback to foster a positive and collaborative work environment. Operational Management: Collaborate with the store manager to develop the team effectively. Manage sales targets, minimize waste, and maintain adept stock management. Scheduling and Maintenance: Ensure efficient team scheduling and uphold high standards of cleanliness and hygiene. Address in-store maintenance and emergency issues promptly and efficiently. Standards Compliance: Uphold food safety standards and confidently manage DM & AD standards during inspections.
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