Senior Manager, Wholesale Banking Operations
5 days ago
About United Overseas Bank
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories. Our history spans over 80 years, guided by our values – Honorable, Enterprising, United and Committed.
About the Department
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint for supporting our regional subsidiaries and branches worldwide.
Job Responsibilities
- Oversee the governance and management of the T&O function in Overseas Branches, including Group policy/procedure, product, system and process rollout/implementation, and ensure that issues and risks are appropriately addressed, escalated and remediated.
- Provide guidance to Operations Managers in overseas branches by connecting and working with relevant parties/functions/subject matter experts in Head Office to oversee the address of needs, issues and risks in the overseas branches.
- Exercise oversight on the rollout of Group policies, procedures, products, projects/system implementations, etc. to the overseas branches.
- Identify T&O process standardization opportunities, drive standardization initiatives in the overseas branches, and oversee proper and consistent adoption and implementation.
- Identify operational risks in key processes; establish group-level risk indicators/key control standards for monitoring risk management and minimize the Bank's exposure to frauds and losses.
- Consolidate and update audit findings in the Excel spreadsheet and distribute to all overseas branches for awareness.
- Engage with a wide range of stakeholders, including Branch and Group senior management in Business and GTO, and influence all to deliver the outcomes.
- Prepare the management and risks reports for senior management teams of Group Technology & Operations (GTO) and Technology and Operations Governance Assurance.
Job Requirements
- A degree holder in a relevant discipline.
- At least 8 years' experience in wholesale banking operations, including operational risk management, with a good broad-based knowledge and understanding of wholesale banking products, processes and risks.
- Previous experience in auditing, credit admin & control/loan documentation, trade processes, and/or wholesale banking operational risk would be a distinct advantage.
- Possess a high level of influencing and interpersonal skills.
- A self-starter with initiative and a strong drive to achieve quality work.
- Strong analytical and problem-solving skills.
- Good verbal and written communication skills.
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