Desktop Support Specialist

3 days ago

Singapore beBeeTechnical Full time $60,000 - $80,000

Job Title: Desktop Support Specialist

Key Responsibilities:
  • Provide technical assistance for desktop hardware and software, including setup, configuration, and troubleshooting.
  • Support video conferencing systems, including setup, standby for major meetings, first-level troubleshooting, and coordination with backend teams for system upgrades.
  • Perform installation, uninstallation, configuration, technical support, troubleshooting, and issue resolution for clients.
  • Maintain inventory of software, hardware, and mobile devices.
  • Execute hardware moves, additions, changes, and refreshes.
  • Conduct preventive and corrective maintenance as scheduled in the Preventive Maintenance Program, including minor installations, repairs, and replacements.
Requirements:
  • Must have minimum 2 years experience in Desktop Support.
  • Candidate needs to possess good communication and service-oriented personality.
  • Candidate needs to be familiar with the End-users computing environment and desktop support workflow.
  • Able to perform basic network troubleshooting.
  • Good understanding of AD, group policy, proxy setting, Power Excel, and latest Windows OS.

Benefits include electronic trading, video conferencing, preventive maintenance, Bloomberg, troubleshooting, Windows 10, hardware, inventory, group policy, Windows OS, network troubleshooting, Avaya, transaction services, corrective maintenance, mobile devices, FEED, OS X, and technical support skills.

About Us:

We are a dynamic organization seeking a skilled Desktop Support Specialist to join our team. If you are passionate about providing excellent customer service and resolving technical issues, we encourage you to apply.

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